Support Program Analyst – Global Sales and Consulting Operations
Oracle
Bucharest, RO,Romania, RO
‎în urmă cu 4 ore
Job Description - Support Program Analyst – Global Sales and Consulting Operations (20000ULJ)

Job Description

All over the world, people's lives are better because of Oracle. Want to make a difference? Join our company of change-makers.

From Oracle to culinary school and back again. Bonnie Carlson Kaypaghian uses the skills she learned to create recipes for her daughter’s Type 1 Diabetes and has written a cookbook to share with the world. #LifeatOracle

Preferred Qualifications

Support Program Analyst – Global Sales and Consulting Operations (GSCO)

The GSCO (Global Sales and Consulting Operations) central team has responsibility for Sales Support, Partner Operations and the Quoting process & systems. The Global Sales Support Program Analyst will report to the Global Operations Support Director and will be responsible for identifying trends, making recommendations and managing improvement projects in the Global support team.

The position requires strong written and verbal communication skills and an ability to collaborate with internal support managers/teams and other functional groups within the Global Organization

Professional-level English written and verbal skills is essential and experience of the Sales process is an advantage.

Job duties are varied and complex, needing independent judgment and include but are not limited to:

RESPONSIBILITIES:

  • Analyze the support metrics, quoting data to identify trends
  • Make recommendations for process and system improvements based on analysis
  • Manage improvement projects and report on the results
  • Gain a clear understanding of the business priorities and challenges of the Global Sales Reps and Managers
  • Keep current on new releases and enhancements & support new application roll-outs.
  • Undertake other projects as required
  • Skills:

  • Strong communication, interpersonal, and analytical skills
  • High level attention to detail
  • Project management skills
  • Ability to work independently in a dynamic environment and prioritize tasks
  • Excellent English skills both written and verbal
  • Strong problem-solving skills
  • Flexibility to attend calls/meetings with other regions/timezones
  • Results orientated
  • Desired Competencies :

  • Knowledge of the Oracle Sales Process and tools
  • Advanced Excel skills
  • Detailed Description and Job Requirements

    Performs budgeting, planning, and analysis activities for sales operations.

    Performs budgeting, planning, and analysis activities for sales operations. Reviews capital expenditures and analyzes sales-related expenses associated with such things as the order pipeline, bookings, revenue forecasting, revenue reporting, sales productivity and goal attainment. Performs regular variance analysis for expenses and budgets. Evaluates pricing structures to ensure fit with company objectives. Effectively incorporates client delivery schedules and operational changes into future revenue forecasts and revenue timeline considerations. Maintains and enhances sales force automation systems, product/service costing models, and margin management tools/systems to effectively monitor and manage revenue/expenses. May develop sales quote tools.

    Job duties are varied and complex utilizing independent judgment. May have project lead role. 5 years relevant work experience. BS/BA preferred.

    As part of Oracle's employment process candidates will be required to successfully complete a pre-employment screening process. This will involve identity and employment verification, professional references, education verification and professional qualifications and memberships (if applicable).

    Job

    :Business Operations

    Location

    :RO-RO,Romania-Bucharest

    Job Type

    :Regular Employee Hire

    Organization

    :Oracle
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