Ezugi is a live dealer casino platform with multiple subsidiaries in 5 countries, providing real-time services for online gambling operators.
The company has been constantly growing for the last 5 years and has subsidiaries in the USA, Costa-Rica, Latvia, Malta, Bulgaria, and Israel.
We have a tight Romanian development team and we hope to add a few more talented developers in 2022. Ezugi is a company where teamwork and collaboration are encouraged, excellence and innovation are rewarded, and has built a reputation as a top employer for the Romanian development market.
Activity
Knows in detail all gaming manuals and irregularities for all casino games
Able to hold video presentations for all games
Creates training plan for new studios and new games
Performs administrative tasks with accuracy - equipment monitoring; dealer's files; training groups; uniforms management etc.
Manages dealer's performance - audits, evaluation using available information resources (., CCTV etc.)
Reviews all gaming materials and comes up with improvement solutions
Analyzes shift reports of all studios monthly and suggests retraining for all problematic dealers
Analyzes and monitors all quality aspects connected with casino
About You
Previous quality assurance (processes) experience
Trainer / presentations experience
Fluent English
Previous casino experience, dealer included is a major advantage
Proficient in Google Sheets and Excel Data Analysis capability >
Good PC Skills
Strong logical thinking ability
Excellent organizational and time-management abilities
Good sense of cooperation and service
Adaptability to changes
Excellent interpersonal, verbal and written communication skills
Strong capability to correct errors and to grasp the essence of events
Capability to work under pressure and have an efficient reaction
Familiar with DQA, able to step in every time is necessary 
