Casino Quality Check (procedures)
Ezugi
Voluntari, Ilfov County, RO
4 zile în urmă

Ezugi is a live dealer casino platform with multiple subsidiaries in 5 countries, providing real-time services for online gambling operators.

The company has been constantly growing for the last 5 years and has subsidiaries in the USA, Costa-Rica, Latvia, Malta, Bulgaria, and Israel.

We have a tight Romanian development team and we hope to add a few more talented developers in 2022. Ezugi is a company where teamwork and collaboration are encouraged, excellence and innovation are rewarded, and has built a reputation as a top employer for the Romanian development market.

Activity

  • Knows in detail all gaming manuals and irregularities for all casino games
  • Able to hold video presentations for all games
  • Creates training plan for new studios and new games
  • Performs administrative tasks with accuracy - equipment monitoring; dealer's files; training groups; uniforms management etc.
  • Manages dealer's performance - audits, evaluation using available information resources (., CCTV etc.)
  • Reviews all gaming materials and comes up with improvement solutions
  • Analyzes shift reports of all studios monthly and suggests retraining for all problematic dealers
  • Analyzes and monitors all quality aspects connected with casino
  • About You

  • Previous quality assurance (processes) experience
  • Trainer / presentations experience
  • Fluent English
  • Previous casino experience, dealer included is a major advantage
  • Proficient in Google Sheets and Excel Data Analysis capability >
  • Good PC Skills

  • Strong logical thinking ability
  • Excellent organizational and time-management abilities
  • Good sense of cooperation and service
  • Adaptability to changes
  • Excellent interpersonal, verbal and written communication skills
  • Strong capability to correct errors and to grasp the essence of events
  • Capability to work under pressure and have an efficient reaction
  • Familiar with DQA, able to step in every time is necessary
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