Amazon Marketplace Professional Services (AMPS)
Are you interested in innovating to deliver a world-class level of service to Amazon’s Selling Partners? The Amazon Marketplace Professional Services (AMPS) program seeks to improve the customer and Selling Partner experience on Amazon by working directly with Selling Partners to improve value, selection and convenience across their business.
Our team will invent and innovate across technology, processes and people to grow the program, improve seller engagement and satisfaction and enable scalable global solutions through direct cooperation with the EU, US, China and Japan Teams.
Data Analytics Responsibilities
This role will empower you to scope, define and be a key player in building EU wide reporting, working directly with our BI teams across geographies.
Activities will include :
The creation and development of tools reporting back and front-ends to support Marketplace Consultants across the whole of EU AMPS
Automating activities which are currently manually performed, using a variety of technologies
Working with the team on key strategic deep dives, such as understanding how to optimize time spent by MCs to maximise value for our Selling Partners.
Core Responsibilities include :
Create and articulate compelling value propositions around our Paid Service programs.
Analyze customer data and make recommendations in order to maximize the potential of the assigned Selling Partners.
Implement and track metrics for recording the success and quality of the sellers in your Selling Partner portfolio. Use these metrics to guide your work and uncover hidden areas of opportunity.
Prepare and deliver business reviews regarding progress and state of health for the respective assigned portfolio.
Develop a thorough understanding of the Amazon Marketplace 3rd party services industry and competitive environment, including knowledge of competing product offerings.