Credit and Collections Intern
8x8, Inc
Cluj-Napoca, Romania
‎în urmă cu 7 ore

As an industry leader and Software-as-a-Service provider our mission at 8x8, Inc. NYSE : EGHT is to transform the future of business communications.

The 8x8 Open Communications Platform (TM) uniquely brings together Voice, Video, Collaboration, Contact Center, and enterprise-class API solutions, helping businesses across the globe transform their customer and employee experience, and empowering workforces worldwide to work smarter.

For additional information, visit , or follow 8x8 on LinkedIn, Twitter and Facebook.We are looking for a Credit and Collections Intern to join our team at 8x8 in Romania.

This is an amazing learning opportunity and a chance to kick-start your career in collections. As a Credit and Collections Intern, you will interact with all levels of management, internally and externally, to improve profitability and the collection cycle.

The collections team serves as the main point of contact in identifying and resolving issues that impact receivables.

What will you do

  • Plan, analyze, and carry out the collection of past due accounts
  • Find solutions to disputed items and make sure the cash allocation is done correctly
  • Reconcile customers’ accounts in a timely manner, as well as keeping the portfolio as accurate as possible
  • Raise credits and adjustments as a result of a dispute resolution on the customers’ accounts
  • Identify and resolve issues that impede the collection of the debt
  • Ensure the customers’ requirements are met on a monthly basis, vis-à-vis the invoices raised
  • Initiate and maintain complete, accurate, and updated records of contacts, collection activities, and account reconciliations
  • Reach out to customers or internal departments, to collect payment for overdue invoices and to solve customer disputes, by telephone and email
  • Establish and maintain strong working relationships with customers
  • What we offer

  • 12-week paid program, from July 12 to October 1, 2021
  • Technical training and hands-on experience
  • Mentorship and the chance to work closely with highly experienced collections analysts
  • Work schedule : full-time (8h / day, 40 h / week)
  • What we’re looking for

  • Strong work ethic and eagerness to learn and grow in a fluid and dynamic environment
  • Attention to detail without losing focus of the big picture
  • Motivated self-starter who can work well independently as well as part of a team
  • Intermediate Excel knowledge
  • A high standard of written and spoken English, with great attention to detail
  • Big plus

  • Higher education in related discipline
  • Problem solving and negotiation skills preferred
  • Working at 8x8 :

  • Industry leading, award winning technology and recognised on two Gartner Magic Quadrants
  • Inclusive, supportive and collaborative culture yet with a winning mentality
  • Encouragement and environment to make a difference
  • Fun check out our Instagram posts, the smiles are real https : / / / lifeat8x8 ro /
  • Deep passion for doing the best for our customers,
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