As an industry leader and Software-as-a-Service provider our mission at 8x8, Inc. NYSE : EGHT is to transform the future of business communications.
The 8x8 Open Communications Platform (TM) uniquely brings together Voice, Video, Collaboration, Contact Center, and enterprise-class API solutions, helping businesses across the globe transform their customer and employee experience, and empowering workforces worldwide to work smarter.
For additional information, visit , or follow 8x8 on LinkedIn, Twitter and Facebook.We are looking for a Credit and Collections Intern to join our team at 8x8 in Romania.
This is an amazing learning opportunity and a chance to kick-start your career in collections. As a Credit and Collections Intern, you will interact with all levels of management, internally and externally, to improve profitability and the collection cycle.
The collections team serves as the main point of contact in identifying and resolving issues that impact receivables.
What will you do
Plan, analyze, and carry out the collection of past due accounts
Find solutions to disputed items and make sure the cash allocation is done correctly
Reconcile customers’ accounts in a timely manner, as well as keeping the portfolio as accurate as possible
Raise credits and adjustments as a result of a dispute resolution on the customers’ accounts
Identify and resolve issues that impede the collection of the debt
Ensure the customers’ requirements are met on a monthly basis, vis-à-vis the invoices raised
Initiate and maintain complete, accurate, and updated records of contacts, collection activities, and account reconciliations
Reach out to customers or internal departments, to collect payment for overdue invoices and to solve customer disputes, by telephone and email
Establish and maintain strong working relationships with customers
What we offer
12-week paid program, from July 12 to October 1, 2021
Technical training and hands-on experience
Mentorship and the chance to work closely with highly experienced collections analysts
Work schedule : full-time (8h / day, 40 h / week)
What we’re looking for
Strong work ethic and eagerness to learn and grow in a fluid and dynamic environment
Attention to detail without losing focus of the big picture
Motivated self-starter who can work well independently as well as part of a team
Intermediate Excel knowledge
A high standard of written and spoken English, with great attention to detail
Higher education in related discipline
Problem solving and negotiation skills preferred
Working at 8x8 :
Industry leading, award winning technology and recognised on two Gartner Magic Quadrants
Inclusive, supportive and collaborative culture yet with a winning mentality
Encouragement and environment to make a difference
Fun check out our Instagram posts, the smiles are real https : / / www.instagram.com / lifeat8x8 ro /
Deep passion for doing the best for our customers,