Site Reliability Engineer, Network Engineering
Adobe Systems Incorporated
1 zi în urmă

Our company

Changing the world through digital experiences is what Adobe’s all about. We give everyone from emerging artists to global brands everything they need to design and deliver exceptional digital experiences.

We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.

We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity.

We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours.

The Challenge

There’s never been a better time to join Adobe. We’re seeking candidates to help us design, build and run high traffic, mission-

critical services that drive business for the world’s top brands. We are looking for people who are self-starters and who can drive results and outcomes.

We are looking for a site reliability engineer passionate about network infrastructures and new technologies. The successful candidate will work as part of a team responsible of designing and implementing automated systems to manage a large load balancer enterprise platform across multiple clouds.

Should be able to work effectively across groups and functions, act on feedback and execute on the received requests. Key activities will be focused on understanding, analysing, solving complex problems and contributing to incident response process through early detection and auto-remediation.

What you’ll do

Areas of focus for this role include but are not limited to :

  • Automation and software development Develop new tools, workflows & platforms to streamline processes and shorten problem resolution time.
  • Solve operational problems using software engineering best practices. Identify and reduce toil leveraging automation, ensuring a high level of value, productivity and quality.

  • IT Service Design & Support Work closely with our architecture and engineering teams to design, build and maintain highly-
  • available services throughout our complex world-wide infrastructure.

  • Infrastructure Management You will be responsible for deploying and mataining our environment, identifying and fixing gaps in monitoring to increase the availability of the service according to our SLOs.
  • Operational Support We receive numerous requests daily to update, expand, and support our services. We need someone to be able to understand the customer requests and provide them with responsive and friendly service, participating as part of a follow-
  • the-sun on-call rotation.

  • Performance & Optimization Work with product teams to determine correct workloads and provide optimization guidelines regarding supported platforms.
  • Inspire and encourage solution teams to build reliable and scalable services. We need someone who can ensure that our multi-

    thousand node marketing cloud service is running at peak performance and throughput at all times, with the ability to troubleshoot across the entire stack : hardware, software, application and network.

    What you need to succeed

    The successful candidate will demonstrate experience or capability in the following areas :

  • Demonstrated programming skills in two or more of : Bash, Perl, Python, GoLang
  • Strong Experience with Unix / Linux system administration.
  • Familiar with a variety of the cloud and automation concepts, practices and procedures
  • Recent large-scale experience with configuration management tools such as Puppet, Ansible, Salt, Chef, or equivalent
  • Experience with large-scale automation tools such as Puppet, Ansible, Salt, Chef, Terraform.
  • Experience with platform monitoring and alerting tools such as Nagios, Grafana, New Relic, CollectD, Prometheus, RRD.
  • Practical experience in container technologies like Kubernetes or Docker.
  • Knowledge of software engineering best practices, version control systems (e.g. Git) and release management process.
  • Understanding of continuous integration and continuous deployment methodologies and tools such as Jenkins, Spinnaker.
  • Understanding of operational principles, such as capacity planning, monitoring and incident handling
  • Knowledge of software load balancing solutions, such as Nginx, HA Proxy, Envoy.
  • Experience in networking technologies is a plus (e.g. routing, switching)
  • About our ideal candidate :

  • Passionate about making things better, abput using the latest technology to improve current processes
  • Eager to learn about about infrastructure operations. We want someone who does not have a preference for one tool but rather looks for the right tool for the job.
  • Analytical with the ability to troubleshoot complex system problems, to assess / resolve system performance problems, and can troubleshoot situations looking for all the options and turning over every rock to find the best solution.
  • Excellent written and oral communication skills, ability to work well with remote teams.
  • Ability to effectively prioritize and execute tasks in a cross-functional and collaborative team of developers and operations.
  • Meet the team!

    Adobe’s Digital Experience Business Unit

    Adobe’s Digital Experience Business Unit provides solutions that empower businesses to make, manage, measure and monetize online, offline and multichannel business initiatives.

    Through the Adobe Experience Cloud which includes our Advertising, Analytics and Marketing Clouds, companies have everything they need to deliver a well-

  • designed, personal and consistent experience to their customers at the right time, regardless of the channel. The Adobe Marketing Cloud offers integrated solutions that help brands connect with customers on a personal level;
  • the Adobe Analytics Cloud is a customer intelligence engine that helps brands move from insights to action; and, the Adobe Advertising Cloud offers the industry’s first end-

    to-end platform that manages advertising for TV and all digital formats.

    Take a peek into Adobe life in this video.

    About Technical Operations

    Behind everything our users see online is the architecture built by the Technical Operations (TechOps) team to keep it running.

    From developing and maintaining our data centers to building the next generation of Adobe platforms in the public or private cloud, we make Adobe Digital Marketing’s product portfolio possible.

    We're proud to be our engineers' engineers. We're keeping our networks up and running, ensuring our users have the best and fastest experience possible.

    The Network Engineering Team provides shared services to an internal Adobe customer base of infrastructure, software and site reliability engineers.

    We are building platform and client services that are foundational building blocks for many other Adobe products and services.

    Our mission is to build highly scalable, highly available and highly resilient services. From network infrastructures to enabling "As-

    a-Service" capabilities, our dedicated team ensure that Adobe’s customers are delighted by their experience with our products.

    When you join Adobe, you can look forward to collaborating with the most genuine people in the industry, working on projects with real purpose, and having immense pride in the products we create and the customers we support.

    You will also be surrounded by colleagues who are committed to helping each other grow through our unique Check-In approach where ongoing feedback flows freely.

    Adobe is an equal opportunity employer. We hire talented individuals, regardless of gender, race, ethnicity, ancestry, age, disability, sexual orientation, gender identity or expression, veteran status, cultural background or religious beliefs.

    We know that when our employees feel appreciated and included, they can be more creative, innovative and successful. This is what it means to be Adobe For All.

    Learn more about our vision here.

    Come create experiences that matter at a company that is recognized around the world and hear what our employees are saying about their career experiences on the Adobe Life blog.

    At Adobe, you will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists.

    You will also be surrounded by colleagues who are committed to helping each other grow through our unique Check-In approach where ongoing feedback flows freely.

    If you’re looking to make an impact, Adobe's the place for you. Discover what our employees are saying about their career experiences on the Adobe Life blog and explore the meaningful benefits we offer.

    Adobe is an equal opportunity employer. We welcome and encourage diversity in the workplace regardless of race, gender, religion, age, sexual orientation, gender identity, disability or veteran status.

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