Checkout Services Manager
Ikea
Timisoara, Romania
6 zile în urmă

Candidate profile What you'll need to have Candidate profile - Default language Checkout Services Manager, IKEA Timisoara Store

At IKEA Romania we are passionate about life at home . We are looking for an inspirational leader with a passion for customer excellence and a desire to understand, energize and inspire your group of co-workers.

IKEA will meet you half way. We will provide you a world of opportunity, with no glass ceilings and clear development plans to see you grow.

In exchange for a fun, dynamic and industry leading organization, we will ask that you have :

A passion for life at home .

Retailer at heart; practical, hands on experience improving customer experiences within a retail environment.

Energetic leadership style; you thrive on the buzz you can only get from those unpredictable days.

Attention to details; responsible for the day to day operations of the cash office, compliance management.

Ultimate multi-tasker; you can be everywhere at once!

The ability to think outside of the flat-pack.

True customer advocate; to provide rapid customer focused problem solving with a smile on your face.

Cash line experience is required.

Excellent written and oral communication skills in English and Romanian. Key responsibilities A day in your life with us Key responsibilities Your tasks will include :

In this fast paced dynamic environment we want our customers to come back and the best way to do this is to make each contact with IKEA a positive experience.

As the Check Out Services Manager, the primary focus will be to manage the Check Out Services Area, and to grow the business and the people together.

You will ensure a unique and fun family day out experience for our customers, motivate and lead your talented team of co-workers and team leaders to adopt a customer service mindset and ensure the daily operational effectiveness of Check Out Services / Cash Office Area.

Team vision At IKEA it’s all about our customers, and in Customer Relations we build and retain long-lasting relationships with new and existing customers in a multichannel retail environment.

We’re a diverse team that work together to ensure a positive and joyful experience for all IKEA visitors and customers : we set up services, gather feedback and make things right! Our modus operandi is to connect to people by listening to their personal needs and to create genuine interactions.

We’re a bunch of people who are truly passionate about people!

IKEA offers an exciting and empowering work environment in a global marketplace. And as the world’s leader at life at home, you have exceptional opportunities to grow and develop together with us.

Why you will love us

From the deep forests in Sweden, we have spread our culture and values around the world. At the heart of our offer are our beautiful home-furnishing products and solutions, made with care for our planet, reaching millions of customers.

At the heart of our business, are our wonderful co-workers representing diversity in all dimen sions and passionate for life at home.

We all contribute with our uniqueness and we want to grow and develop together.

Our vision, to create a better everyday life for the many people inspires and guides us in everything we do. This is IKEA.

What we all have in common

  • Living our values
  • Being your unique self, while respecting and including others
  • A passion for home furnishing
  • Performing & delivering while learning & developing
  • Having fun!
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