Google Application Support Analyst
Barry Callebaut SSC Europe Sp. z o.o.
Bucharest, Romania
4 zile în urmă
source : Just Join IT

About the role :

We are looking for a highly motivated professional as a Google Engine Application Support Analyst in Poland.

The Application Support Analyst analyses all assignments ( tickets ) in the field of expertise and resolves them. Ensures assignments get resolved within the agreed timeline.

Works in project teams to support the Google Applications development.

Ensures that assignments get resolved / tested and approved according to procedures, including User Acceptance Testing. Works with people from remote locations / regions globally (internal / external).

Continues to grow expertise in the respective business processes and applications.

Key responsibilities :

  • Deliver support service, the focus is on Incidents , Service Requests and Information Request tickets from the users, and also on planned Requests for Change which are bundled into quarterly Enhancement packs
  • Maintain Google Solutions with close collaboration with Developers.
  • Maintain APIs in Javascript and PHP
  • Support development teams globally
  • About you :

  • Understanding of frontend and related programming languages : JavaScript, HTML, PHP, CSS, Python.
  • Google Suite, GDrive, Sheet, Groups, Related APIs
  • Front-end debugging in javascript
  • Error reproduction
  • UAT testing on a front end
  • Functional Requirements, Specifications, Test results documentation awareness
  • Flexibility in working on a wide range of tasks using a wide toolset : support, test, debug, develop, train, analyze, data prepare, data clean, reporting
  • Analytical mindset with an eye for detail.
  • Team player with a Can do attitude.
  • Fluent communication with business colleagues in English
  • We offer :

  • Stable employment in an international organization.
  • Development opportunities.
  • Annual bonus based on your work results.
  • Private medical care for you and your family.
  • Sports card.
  • Life insurance.
  • Luncheon vouchers.
  • Discount card for cultural events.
  • Christmas benefits.
  • Chocolate, fruit, and vegetables in the office.
  • Opportunity to purchase the company's products at reduced prices.
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