Customer Financial Services Repr. with German - 24 months
Greenlee Textron Inc
Napoca, Cluj, Cluj, Romania
‎în urmă cu 3 ore

In this role you will be responsible mainly for handling assigned portfolio of customers from Germany, Eastern Europe, Middle East, Scandinavia and Russia.

He / she will be in charge of providing support to the AR / AP teams.

Through this role we will give you the opportunity to test your skills in a dynamic environment, to learn from our experienced team and grow within our organization.

Are you eager to learn, well-organized and driven for result? Then join our team in Cluj-Napoca!

In this role you will :

Collection :

  • Handle Customer Portfolio for customers in Germany, Eastern Europe, Middle East, Scandinavia, Russia;
  • Sent Statements / Reminders;
  • Call customers;
  • Solve Disputes;
  • Escalate disputes to Customer Service and / or Sales;
  • Send missing invoice copies;
  • Update Get Paid with contact information / payment promises / disputes;
  • Propose stop dates and prepare stop lists for the meetings with the Coordinator.
  • Sales :

  • Run two Reports with Sales Order Information from ORACLE;
  • Combine both reports into one;
  • Apply the corresponding hold for Prepayments in ORACLE were no payment received;
  • Release Order / Order lines for customers on which payment received;
  • Release customers when overdues are paid.
  • Accounts Payable :

  • Create Payment Proposal for suppliers (SEPA, SEPA CUR, INTERNATIONAL);
  • Create Payment Proposal for NETTING;
  • Sent proposal to AP Department;
  • Process Payment Request;
  • Save documentation and Payment file on server;
  • Sent Payment Instruction and File to responsible person in order to process the payment;
  • Create Write Off Payments to balance invoices and credits of one supplier;
  • Run CASS-Netting payment run to match with outgoing payment initiated from CASS (Backup).
  • For this role you will need :

  • Bachelor or master’s degree in economics / relevant experience in a similar role;
  • Fluent in German and English;
  • Good communication skills;
  • Strong analytical skills;
  • Good knowledge of excel;
  • Knowledge of Oracle is an advantage;
  • Team player.
  • Who you are :

    You strive for improvement in all aspects and you are guided by metrics, feedback and a disciplined management process. You see yourself committed to a safety and quality culture.

    Our Offer to You

    Being part of Emerson as a Customer Financial Services Representative with German, you will be working at the heart of our business.

    This means that the skills and business insight gained can serve as an invaluable foundation toward developing your career within our global organization.

    We offer plentiful opportunities for advancement and support this through our formal personal development planning process.

    Our on-boarding program uses a blended learning approach to get you up and running as quickly as possible. You benefit from Emerson certified trainers with extensive knowledge of our products and applications.

    Our global Women in Stem initiative gives you the opportunity to connect with local peers that share the same interest, to promote the diversity & inclusion and early STEM education and to benefit from professional development to access leadership opportunities.

    Also, we are committed to maintaining a partnership with the Society of Women Engineers (SWE).

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