Service Owner Doors and Variant Management - IT (TM)
Continental Romania
Timisoara, RO
4 zile în urmă
source : Undelucram.ro

Each one of us can contribute to a better future. Leave your mark by joining our team and let's contribute together.

LI-Hybrid

Do you want to be a Service Owner for Doors and Variant Management? These should spark your interest :

  • Provides input in service attributes such as performance and availability etc.
  • Represents Doors and Variant Management services across the organization
  • Point of escalation(notification) for major incidents on Doors and Variant Management Service
  • Represents Doors and Variant Management services in Change Advisory board meetings
  • Gathering service level requirements from the customer and provides input on Continuous service improvements (CSI)
  • Moderates internal (within IT organization) and external (with customers) Service review meetings
  • Ensuring the service entry in the Service Catalog is accurate and is maintained
  • Negotiating and maintai ning SLA's with the customer
  • Producing, reviewing and evaluating reports on service performance and achievements on a regular basis
  • Define and keep track of service budgets (HW acquisition, external support providers etc).
  • Job Requirements

    This is what it takes to be a successful in Service Owner for Doors and Variant Management

  • Candidate must possess at least a Bachelor's / College Degree, Computer Science / Information Technology. Engineering or equivalent.
  • More than 1 year Experience with managing IT Services
  • Familiar with Linux and / or Windows environments
  • Familiar with IBM and cloud technologies
  • A good understanding of IT services and qualifying factors in order to understand the customer requirements
  • IT Service Management skills and ITIL knowledge required
  • Good technical understanding and an ability to translate technical requirements and specifications into easily understood business conc epts and vice versa
  • Good organizational and planning skills
  • Good vendor management skills
  • Good communication and negotiations skills
  • What we offer :

    Pay for Performance :

  • Achievement Bonuses and Rewards;
  • Relocation Bonus for non-Timisoara Residents;
  • Recommendation Bonuses for new team members;
  • Flexibility Program including flexible hours, mobile work and sabbaticals.
  • Wellbeing :

  • Health & Wellness (Private Health Insurance, Life Insurance, Sport activities etc.);
  • Different discounts (glasses, tires, medical, shopping);
  • In-house restaurant & coffee corners. Life-Long Learning :
  • Technical, Soft Skills & Leadership trainings;
  • Dedicated Programs and Conferences;
  • Free Language Courses (English, German, French etc);
  • Access to e-learning platforms;
  • Career development opportunities (local and international);
  • Internal developm ent communities (Experts, Agile Community of Practice, Artificial Intelligence etc).
  • Continental develops pioneering technologies and services for sustainable and connected mobility of people and their goods.

    Founded in 1871, the technology company offers safe, efficient, intelligent and affordable solutions for vehicles, machines, traffic and transportation.

    In 2021, Continental generated sales of €33.8 billion and currently employs more than 190,000 people in 58 countries and markets.

    On October 8, 2021, the company celebrated its 150th anniversary.

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