Job Description :
At Genpact, we are constantly looking for talents to join our growing teams. If you are a German speaker looking for a new opportunity, send us your application and bring your experience to the digital transformation!
What will your job be about?
Your job will involve invoice and payment processing or making sure that your customers' clients make accurate payments and adhere their deadlines and agreed policies.
Also, reconciling the accounts of the vendors and reporting activities could be another set of daily responsibilities.
How about being the single point of contact in IT matters for your client? Be it phone, chat, e-mail or ticketing platforms, your support is highly valued and appreciated! You will provide support for user requests around hardware, software, network and service issues and you will coordinate incident resolutions with Level 2 and Level 3 staff.
This role is a key link between your clients and their providers as you will oversee the process of supplies’ delivery. Deep understanding of your clients' business, great negotiating skills and market awareness is required from you to become a trusted partner for our customers.
You will learn how to work in a virtual environment, interacting with colleagues and clients all over the globe. How can you make a difference?
Understand your customers’ needs and exceed their expectations with a friendly and can-do attitude.
Will you be our next Genpacteer?