Managed Print Services Global Process Owner
HP Development Company
Bucharest, Romania; Bengaluru, India; Heredia, Costa Rica
‎în urmă cu 2 ore

Responsibilities :

  • Communicates tactical process decisions and plans, project status, and issues and workarounds, in order to achieve alignment with relevant areas of the business, function, or region.
  • Leads internal projects with medium to high complexity and risk, provides feedback on projects, and conducts post- project evaluations.
  • Represents the needs of the business, function, or region on an ongoing basis to drive process improvements.
  • Collaborates with operational teams and business stakeholders to gather business requirements, supporting the design of new or improved processes of medium to high complexity, and understand business / customer impact.
  • Utilizes and assists others in utilizing standard project management and quality
  • improvement methodologies in process improvement approaches.
  • Establishes processes which are consistent with overall organization objectives and maintains process documentation.
  • Education and Experience Required :

  • First-level university degree or equivalent experience; advanced university degree preferred.
  • Typically 6-10 years of related experience in IT / business operations.
  • Typically 5-8 years of project management experience.
  • Quality improvement training required and certification a plus.
  • Knowledge and Skills :

  • In-depth knowledge of HP operational processes, industry trends, and customer / partner requirements.
  • In-depth understanding of core HP businesses and the revenue cycle.
  • Excellent communication skills (i.e. written, verbal, presentation), leadership, and influence skills. Mastery in English and local language as well as other languages as required.
  • Strong business experience in multiple process areas with excellent project management and process development skills;
  • ability to drive process improvements using industry standard quality improvements tools and concepts.

  • Strong project management skills such as planning, execution and implementation.
  • Solid financial and business acumen.
  • How will we help your personal and professional development?

  • We don’t label you or your performance, we look to help you grow your unique potential
  • Trainings, workshops and access to more than 10,000 wisdom nuggets via our learning platform and programs on all key professional and leadership skills you can imagine
  • New disruptive technology introductions sessions
  • We love our work environment. We think you will too :

  • It’s a friendly atmosphere with supportive leaders to bring your creativity to max
  • Work-life balance support including flex-time arrangements and work from home opportunities
  • Corporate Social Responsibility initiatives to help you make an impact to communities at large
  • Your additional benefits package :

  • Medical services subscription
  • 24 paid holidays
  • Lunch tickets
  • Other flexible benefits (Medical services for family, Dental Plan, Fitness Programs, Kindergarten)
  • Wellness program, Multisport card and free coffee and tea
  • Vendors discount program (Restaurants, cinema, clothing, and other)
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