Why can’t cloud services be user-centered, wicked fast, and effective? It can, and we need you to help make it so. The business of providing services and supporting customer issues through the cloud is “so” simple for most consumer products. But when you have an enormous number of customers and users, thousands of cloud products and services running 24x7, millions of patches and articles, they can turn the cloud into a storm.
We are in the process of re-imagining how to take this complex system and make it easy to use, more effective, improve performance and hopefully better for our customers by dramatically changing how we do business inside of Oracle’s Service Cloud. Let us figure out together what can be automated, where social media comes into play, how the process should work, code killer solutions, and deliver excellence. With your talent and an existing strong code team, you can succeed in our technically challenging world within the Cloud.
As a member of the software engineering division, you will assist in defining and developing software for tasks associated with the developing, debugging or designing of software applications to supporting the growing product offerings available within the Oracle Service Cloud. It should be child's play to specify, design and implement modest changes to the existing software architecture to meet changing needs. And you can use your real brainpower to figure out how to make improvements in our process, our coding practices, our patterns, and our final shipping product
You will be working in the Oracle RightNow! Development, a global organization within the Oracle Service Cloud division. We need smart creative developers to face the challenges of continually improving the Oracle Service Cloud.
As the Oracle RightNow! Product grew, billing and compliance for session based usage within the product was becoming increasingly complex. The ability to record user actions across products, which may be hosted on different domains, if and only if those products are considered part of the same billing group was needed. This capability became the Action Capture Service (ACS). You will be part of a dynamic team responsible for all aspects of our ACS service. ACS is a secure cloud service for tracking customer usage data. The team works in an environment where security and performance is of paramount importance.
What is Needed
Work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization. Leading contributor individually and as a team member, providing direction and mentoring to others. BS or MS degree or equivalent experience relevant to functional area. 2+ years of software engineering, with an emphasis in all aspects of Java development.
Wicked Java coder, led by example with the highest level of coding standards.
Coordinate with product owners, designers and the quality teams.
Skills & Other Job Requirements
Detailed Description and Job Requirements
Analyze, design develop, troubleshoot and debug software programs for Oracle Service Cloud offerings and services. Writes code, completes programming and performs testing and debugging of applications.
As a member of the software engineering division, you will perform detailed design based on provided high level design specifications. Assist in system planning, scheduling and implementation. Build enhancements (including new product features) and resolve bugs. Build and execute unit test and unit test plans. Review integration and regression test plans created by QA. Interact with QA and porting engineering about problems in the code.
Duties and tasks are standard with some variation; displays understanding of roles, processes and procedures. Performs moderately complex problem solving with assistance and guidance in understanding and applying company policies and processes. BS degree or equivalent experience relevant to functional area. 1 year of software engineering or related experience.
Detailed Description and Job Requirements
Analyze, design develop, troubleshoot and debug software programs for commercial or end user applications. Writes code, completes programming and performs testing and debugging of applications.
As a member of the software engineering division, you will analyze and integrate external customer specifications. Specify, design and implement modest changes to existing software architecture. Build new products and development tools. Build and execute unit tests and unit test plans. Review integration and regression test plans created by QA. Communicate with QA and porting engineering to discuss major changes to functionality.
Work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization. Leading contributor individually and as a team member, providing direction and mentoring to others. BS or MS degree or equivalent experience relevant to functional area. 7 years of software engineering or related experience.
As part of Oracle's employment process candidates will be required to complete a pre-employment screening process, prior to an offer being made. This will involve identity and employment verification, salaryverification, professional references, education verification and professional qualifications and memberships (if applicable).