KEY ACCOUNT MANAGER
Philips
Bucharest
4 zile în urmă

Key Account Manager

In this role, you have the opportunity to :

  • Establish clear short- and long-term e-commerce strategy and sales management of the Philips Shop, together with external and internal stakeholders
  • Develop, maintain and improve relations with all different type of potential L&I customers to keep or to set Philips as preferred supplier.
  • You are responsible for :

  • Setting priorities for the web store development and loyalty campaign programs.
  • Optimizing the daily sales (consumers and b2b) and realizing the budgets, planning and targets
  • Creating a yearly account plan for each L&I Customer in which budgeted targets are translated into specific strategy and actions per account as part of the operational plan of the sales group.
  • Creating and implementing action programs for and with the L&I Customers
  • Ensuring sales targets are set and achieved. Achieving budgeted sales volumes, prices and profit margin and accountable for managing the sales orders.
  • Driving selling-out, ensure profitability and growth of the e-commerce channel by continuously optimizing the e-fundamentals, including e-
  • Distribution, e-Shelving, e-Merchandizing and e-Pricing.

  • Systematically analyzing and reporting of sales results, expectations, market, competition and trends to make proposals for improvement.
  • Monitoring the customer experience and purchase path to improve purchases rate and provide data expertise to deploy & adapt the strategy.
  • Overseeing the proper procedures for handling and sale of ecommerce merchandise.
  • Audit online sales channels to ensure policies, procedures and standards are met. Inspects product to ensure the quality is line with pricing practice.
  • Inventory control and loss prevention management. Ensure that all loss prevention matters are reported, investigated and corrected in a timely manner when related to ecommerce.
  • Collaborating with Sales team, Supply, Marketing, Loyalty & Incentive and Management team to prioritize and manage product portfolio for the online store
  • Advocating best practices and researches new industry trends / opportunities for increased sales
  • You are part of the Sales team and will be based in our office in Bucharest

    To succeed in this role, you should have the following skills and experience :

  • University degree
  • 4+ years of experience in E-commerce with a proven track record in increasing business and implementation of online marketing strategy;
  • Proven B2B experience in account promotions, loyalty and incentive programs
  • High knowledge of web shop management, complex e-commerce processes, strategy and best practices; Hybris, Omniture, Eloqua knowledge is a plus
  • Experience in driving traffic and understanding of various digital buying models (SEM, PPC, Affiliate, Partnerships)
  • Knowledge and experience with P&L responsibility
  • Excellent communication skills, able to convince others and a strong customer focus experience
  • Excellent English and computer literate (Excel; Power Point) and SAP
  • A natural solution-provider, managing his / her workload in an efficient and structured manner.
  • In return, we offer you

    A path towards your most rewarding career. Philips is growing its marketing capability enterprise wide. Succeeding in this market-

    based role in a complex environment will open many doors for your long term career, in other areas in Philips or otherwise.

    We also believe that we are at our best as a company when you are at yours as a person. Thus, we offer competitive health benefits, a flexible work schedule and access to local well-

    being focused activities.

    Why should you join Philips?

    Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on improving 3 billion lives a year by delivering innovative solutions across the health continuum.

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