Xerox Corporation (NYSE : XRX) is an $11 billion technology leader that innovates the way the world communicates, connects and works.
Our expertise is more important than ever as customers of all sizes look to improve productivity, maximize profitability and increase satisfaction.
We do this for small and mid-size businesses, large enterprises, governments, graphic communications providers, and for our partners who serve them.
We understand what’s at the heart of work and all of the forms it can take. We embrace the increasingly complex world of paper and digital.
Office and mobile. Personal and social. Every day across the globe in more than 160 countries our technology, software and people successfully navigate those intersections.
We automate, personalize, package, analyze and secure information to keep our customers moving at an accelerated pace.
Learn more at www.xerox.com.
Activities involve maintaining contracted service levels resulting in customer satisfaction, maintaining customer relationships, customer satisfaction management, contract commitments delivered within cost targets, overall profit and revenue growth.
Primary Responsibilities :
Candidate Education :
Minimum Bachelor's Degree
Candidate Background :
Minimum The role requires strong technical, communication and management skills and extensive experience in managing the operations of a business
Minimum P&L management - cost reduction and revenue management experience
Minimum Proven people management skills - able to lead and motivate teams
Minimum Client relationship development experience to build and maintain effective relationships and resolve concerns or problems at the site level
Minimum Ability to assess issues, define causes, and prioritize / execute solutions
Minimum Written and verbal communications skills at all organizational levels (internal and external); comfort level with client communications
Minimum Demonstrated leadership skills, high energy and team motivator
Minimum Self-initiative and results oriented
Minimum Strong business acumen and understanding of profit and loss
fosters client relationships; plans for change; monitors KPIs; best practice sharing, etc.)
Preferred Project management experience
Xerox is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, physical or mental disability, use of a guide dog or service animal, military / veteran status, citizenship status, basis of genetic information, or any other group protected by law.
People with disabilities who need a reasonable accommodation to apply or compete for employment with Xerox may request such accommodation(s) by sending an e-
mail to XeroxStaffingAdminCenter xerox.com. Be sure to include your name, the job you are interested in, and the accommodation you are seeking.
Title : Service Delivery Manager - 2 years contract
Location : Romania-Iasi-Iasi
Requisition ID : 18005271