POSITION PURPOSE & KEY RESPONSIBILITIES
As Associate Director of Data Operations, you will lead the teams that orchestrate the flow of information through our research environment.
This new role within the ICT organization oversees two teams : a universe management team that defines and maintains our universe of research coverage, and a research orchestration team that coordinates the activities of multiple research teams to deliver research to our client-facing systems.
Ensure the delivery of research data within Sustainalytics’ digital environment, from coverage universe definition, through initiation and orchestration of research activities, to publication into client platforms;
Define, document, and improve operational processes, and support continuous improvement in process automation and quality assurance tools;
Manage internal client expectations and deliverables, including definition & monitoring of SLAs with key internal stakeholders : research, client relations, and client data services teams;
Deliver actionable reporting to internal stakeholders related to team activities and process changes;
Build a robust and resilient team through coaching and mentoring of team leads and development of appropriate career paths for staff;
Collaborate with productivity-tools and development teams on projects related to operational tools.
Demonstrated experience managing service delivery ;
Experience with managing data-centric processes and technologies (ETL, integration, data governance, BI tools);
4+ years of team leadership / management experience;
Ability to manage complex and multifaceted operating environment;
Excellent communications skills;
Hands-on, agile leadership approach;
Familiarity with financial markets.
Competitive compensation package;
A generous training budget at your disposal for your professional development (certifications, conferences, trainings);
Excellent medical benefits;
Partial reimbursement of gym subscription;
Partial reimbursement for public transportation;
Bonus based on your performance;
Interesting career development options in a very innovative market;
Dynamic, professional, flexible and friendly work environment with close collaboration with international teams;
New and modern fitted office in a very central area.
Sustainalytics thanks all candidates for their interest, however, only those selected for an interview will be contacted.
If you have any questions, please consult the FAQ or contact careers sustainalytics.com.
If you have any questions, please consult the In keeping with our ongoing efforts to represent the diversity of our community, we strongly encourage people from diverse groups to apply.
Sustainalytics is committed to providing accommodations for individuals with disabilities, upon request. Sustainalytics thanks all applicants for their interest, however only those applicants requested to participate in the interview process will be contacted.