Salary 6.000 - 8.000 RON net per month
We are looking to recruit for one of our clients a company with over 30 of experience in independent Information Technology services business, the position of
INFRASTRUCTURE SERVICES NETWORK ENGINEER
Skills, experience and knowledge :
at least 3 years, experience working within an IT Services or networking support capacity;
good interpersonal skills, with the ability to communicate effectively and clearly to both IT and business staff;
identify the work required and organize, facilitate and / or perform the work with only limited guidance from line management;
good analytical skills, structured and methodical approach;
highly organize, with the ability to plan ahead for short to medium term objectives;
commitment to Quality Standards and continuous improvement;
demonstrable customer presentation experience to all levels of customer interface;
strong knowlegde of Cisco and switching skills.
Ownership of support calls within the Event Management Tool;
Provide regular updates to both the customer and the Service Desk of open events;
Ensure effective and rapid response to Major Incidents;
Advanced troubleshooting of customer environments;
Utilising experience and evolving technical ability to bring about resolution of technical issues and queries from customers;
Performing as an integral member of the Infrastructure Technical Support Team providing service and monitoring;
To obtain and maintain technical accreditations as required by management in accordance with the guidelines provided by manufactures and software vendores;
Management of information relating to customer incidents or service requests, and the effective communication of progress of such events, to customers, colleagues and 3rd parties;
Maintenance, administration and configuration of network devices such as Routers, Switches, Firewalls;
Maintain an in-depth knowledge of industry standards relevant to the role;
To adhere to all company policies and processes as communicated by line management in order to maintain corporate ISO;
Meticulous approach, effective written and oral communicator.
Technologies : Cisco
More : Benefits :
the possibility to develop professionally inside a multinational company / access to the intern career development opportunities;
attractive package of benefits : attractive pay scale, meal tickets, performance bonuses;
private medical assurance;- competence lead program;
international working environment.
If you are interested in taking the next step in developing your IT career, send us your resume.
Disclaimer : Train2Performis a national company, specialized in providing Human Resources integrated and personalized solutions for companies and individuals in order to optimize the inter human relations, covering the following domains : recruitment and personnel selection, training and development programs, strategic human resources management.
a national company, specialized in providing Human Resources integrated and personalized solutions for companies and individuals in order to optimize the inter human relations, covering the following domains : recruitment and personnel selection, training and development programs, strategic human resources management.