Accounts Receivable - Invoice to Cash - Process Associate - French
Genpact
Bucuresti, Romania
3 zile în urmă

Responsibilities

  • Works withTransition, Training, Ops and Practicetounderstandcontractualcommitments, dealbooks and customerpriorities;
  • Works withOpsleads and customerstocraft, implement and drive ValueGenerating VG roadmaps;
  • Completestheentirecycle of activitiesrelatedtodailyassignments, coordinatingwiththe Account Manager toensurecustomerhappinesswhilerespectingRisk Management policies
  • Monitorscurrentpositionsbyperformingsoundingactivitiesrelatedto outstanding debt
  • Monitorspastdue performance evaluatingrisk of eachassignment and forannual / semi-annualreview and renewalprocessundertakenbyRiskDepartment
  • Works closelywith Cash Application team toensureaccuratematching of payments
  • Receivesrequirementstoperformchangestothecustomerdatabase
  • Buildscustomizedcustomerstatements and sendsthemtocustomers
  • Followsupwithcustomers, requestsforpayments and investigatesthereasonsfor non-payments
  • Follow-uponaccounts and payments.
  • Communicateswithinternal and externalcustomers
  • What can we offer?

  • Attractive salary.
  • Stable job offers - employment contract.
  • Work in a multicultural environment!
  • Various trainings (initiating, soft skills).
  • Possibility of development.
  • Benefits (Meal Tickets, Medical Services, Insurance, additional vacation days, partner discounts).
  • QualificationsMinimum qualifications

  • Very good knowledge of French, min B2
  • Previous experience in handling customers.
  • University graduate (Economic studies are an advantage).
  • Accurate, communicative, teammate, good interpersonal skills, upbeat, customer oriented.
  • Good dexterity with information systems.
  • Good communication skills.
  • Encouraged qualifications

  • Personal culture and client management expertise.
  • High motivation and ability to learn.
  • Ability to work under time pressure.
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