Oracle Support Engineer
Cluj-Napoca, Romania
6 zile în urmă


For our Oracle Support Center Team, Endava is looking for a dedicated Oracle Support Engineer who will work closely with Endava’s users and business partners and will be responsible to :

  • Engage with internal business users across different business functions to analyze and address reported system issues under any of the following areas : Procurement, Accounts Payable, Accounts Receivable, Project Accounting, General Ledger, Fixed Assets
  • Manage multiple tasks, troubleshoot issues, respond to end-user requests for support
  • Contribute to the maintenance of knowledge base of current Oracle related tools, methods, and best practices
  • Participate in root cause analysis of identified issues and contributes to recommendations on remediation plans including methods, procedures, and technologies to ensure issues are resolved
  • Communicate technical information to both technical and non-technical audience
  • Qualifications and Experience

  • 1 to 2 years of demonstrated experience in Oracle ERP : EBS / Cloud products
  • Hands-on experience in an application support position
  • Demonstrated experience in Procurement and / or Financials functional areas
  • Knowledge of Oracle Applications Cloud system configurations / setups would be a plus
  • Experience working with various groups and individuals to gather requirements, identify, test, and implement solutions efficiently
  • Bachelor’s Degree in Business Informatics, experience with MS Word, Excel, and Outlook
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