Endpoint Platform Senior Advisor (Rotating Shifts) – Dell Secureworks – Bucharest, Romania
Dell Technologies
Bucharest, Romania
6 zile în urmă

About us :

Secureworks (SCWX-NASDAQ) is a global leader in intelligence-driven information security solutions. We help organizations confidently pursue business goals in a digitally-

connected world. Consistently recognized by industry analysts and readers’ polls, we are one of the best in the world at understanding and anticipating threat behavior.

We see 250 billion events every day across 4400 clients in more than 55 countries, and our solutions work across all the layers of a client’s security environment, including 330 different vendor technologies.

Join a talented, dedicated, and diverse team of researchers, analysts, engineers, consultants and business professionals who are focused 100% on protecting our clients from cyber threats.

We seek out the brightest minds and empower our teams with the tools and support they need to fight the bad guys and maintain our company’s leadership in the cyber security industry.

Uniquely positioned to adapt as the industry evolves, we are also proud to be part of the Dell Technologies family. We enjoy competitive compensation and benefits packages, and reward and recognize our employees for exceptional results.

A constant focus on continued learning and growth keeps our team members engaged and excited about what’s next. We offer flexible work options when available, and emphasize the importance of work-

life balance. We know that when our people are rewarded, recognized, and rejuvenated, we win as a team.

Key Responsibilities

Our future colleague will focus on security platform management services on a variety of security platforms. The services will deliver security expertise and will act as a fully integrated operation into the security and infrastructure operation.

Service responsibilities include direct communication with high level Customer executives and Customer security professionals.

  • Real time support and ticket handling
  • Troubleshooting security incidents, reported by end-users or discovered by proactive health checks
  • Case escalation and management
  • Problem resolution
  • Patch management and software updates
  • General administration (user accounts, settings, policies, groups, etc )
  • Reporting (ad-hoc or regular)
  • System summaries
  • Non-compliance overviews
  • Traffic and utilization summaries
  • Miscellaneous security platform specific outputs
  • Accountabilities

  • Conducts analysis and prepares reports
  • Assists in the recommendation for improvements and the development of technical standards
  • Monitors the various security platforms to ensure their availability
  • Observes and controls the status and performance of all security platform components and features
  • Identifies, diagnoses, and resolves problems affecting security platforms
  • Creates and maintains operational documentation
  • Essential Requirements

  • 3 years of experience in cyber security
  • Deep understanding and direct experience with security vendor products (McAfee, Microsoft, Cylance, etc.) is a requirement
  • Detailed knowledge of security technologies
  • Fluent in English
  • Desirable Requirements

  • McAfee Certified Product Specialist certification or similar vendor certifications are preferred
  • Possess active industry certifications such as Comptia Security+, SSCP, GCIH, GCIA or related
  • Working knowledge / experience of network systems security principles and applications
  • University education, degree in Computer Science, Information Systems, or Network and Security
  • Fundamental understanding of defense in depth strategies.
  • Why work with us?

    Secureworks, a Dell Technologies company, is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment.

    All employment decisions at Secureworks are based on business needs, job requirements and individual qualifications, without regard to race, colour, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV status, sexual orientation, gender identity and / or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate.

    Secureworks will not tolerate discrimination or harassment based on any of these characteristics.

    Location : Building Campus-Skanska 6.1, Boulevard Iuliu Maniu no. 6, near Politehnica Metro Station

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