Tribe Quality Manager
Nokia Bell Labs
Timisoara, Romania, Romania
4 zile în urmă

About Nokia

We create the technology to connect the world. We develop and deliver the industry’s only end-to-end portfolio of network equipment, software, services and licensing that is available globally.

Through our research teams, including the world-renowned Nokia Bell Labs, we are leading the world to adopt end-to-end 5G networks that are faster, more secure and capable of revolutionizing lives, economies and societies.

With Nokia future becomes present. You will work on new generation mobile networks (5G) which will allow autonomous car, ultra-high speed and millions of connected devices become a reality.

Role description

The Tribe Quality Manager role is within the OAM CU organization ( tribe ), responsible with delivering components for Nokia’s cloud-based mobile networks operation & maintenance software solution.

You will be responsible to drive all the Product Quality KPI-s related to our CU tribe and you will support all the softwareteams’ quality improvement initiatives.

Details on this role :

  • Responsible for quality assurance and control at tribe or product level (when assigned with product quality responsibility)
  • Responsible for checking process adherence in tribe / product scope and driving quality culture and mindset
  • Promote best practice sharing across tribe and squads, contributes to best practice pool of knowledge
  • Own full product quality responsibility to check for release over release and year over year improvements and drive needed improvements (when assigned with product quality responsibility)
  • Responsible for tribe / product level quality reviews
  • Act as challenger and quality coach in the tribe
  • Define and track KPIs and goals in collaboration with BU / DU leaders and BU / DU Quality Lead
  • Provide tribe / product level quality KPI-s, analyses, deep dives and needed RCA-s
  • Collaborate with the Change Leader to drive the Continuous Improvement Framework
  • Be an interface for internal and external audit requests for planning and execution
  • Participate in the BU / DU Quality Guild and drive relevant cross-tribe quality initiatives as decided in the Quality Guild
  • Contribute to fault management on tribe / product level
  • Create fault management networks for tribes contributing to the product
  • Review the inputs in Pronto tool for customer documentation
  • Responsible for formal Grading of respective 5Why Analysis and support the RCA / EDA Practice Manager where requested in effective implementation of RCA / EDA practice
  • Qualifications

  • Experience in R&D Project Management or Quality Management
  • Practical experience from SW / HW Quality Management / Quality Methodologies
  • Proactive & pragmatic style
  • Customer focused service mindset
  • Strong analytical and problem-solving skills
  • Experience in delivering presentations to all levels of an organization
  • Interpersonal communication and collaboration skills, ability to influence, team player
  • Highly motivated individual, and a team player who adapts to a dynamic work environment
  • Highly proficient in spoken and written English
  • Team Description

    You will be part of a Development Unit (around 1300+) with 11 R&D Tribes in different countries& continents. Within your Tribe in Timisoara, you will belong to one of the Squads, each composed of 5-9 people.

    Latest achievements

    Since the beginning of the race towards first position in the 5G market, our team has full responsibility for 5G Cloud Control Unit in Timisoara (requirements, architecture and design) and has successfully implemented a cloud-deployed development environment.

    What does Nokia offer you?

  • Competitive salary, based on your experience
  • Performance, Christmas and Easter bonuses
  • Interaction with international teams of software developers, architects, project managers, testers, integrators etc.
  • Visibility on latest configuration control technologies, 5G innovating mobile networks, Cloud, shared testing resources
  • E-learning platforms such as NokiaEDU, Harvard ManageMentor, LinkedIn Learning etc. at your disposal for technical training and personal development
  • Access to Nokia Garage innovation space where you can express your technical creativity and implement new projects with support from local community
  • Various certifications
  • Events and conferences on technical matters but also on well-being at work and other general-purpose subjects
  • Flexible time and teleworking
  • 24+ paid days-off
  • Sports, Wellness and Culture reimbursement
  • Bookster
  • Public Transport / Private Parking allowance or bike / electrical scooter reimbursement
  • Meal tickets + extra food allowance
  • Private health and life insurance
  • Kindergarden / after-school reimbursement
  • Relocation package for Timisoara non-residents
  • Everyday Excellence Employee Recognition Program (Awards can be redeemed via our online store)
  • Share in Success - Nokia’s voluntary employee share purchase plan
  • One of the highest employee referral bonuses on the market so you can bring your friends too : )
  • If you want to take part of this adventure that will shape the future, join us. Apply now!

    If you have any questions, reach out via e-mail to recrutare or to Andra Rugea on LinkedIn.

    Nokia is an equal opportunity employer that is committed to diversity and inclusion.

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