Customer Operations Representative
PTC
Bucharest, ROM
‎în urmă cu 16 ore

Your Team :

As part of the Global Business Operations team , you will join a leading-edge company with great software technologies & strong market positions, and you will cooperate with all major functions connected to our Organization like Sales and Customer Success, Revenue, Accounting and Credit and Collection.

We are a fun and open team and we enjoy together the jou rney within a dynamic, flexible and challenging working environment.

There is always an opportunity to learn and develop while working with your cross-functional colleagues and stakeholders across our organization.

Your Impact :

Be part of PTC’s digital transformation. Your consistent results will help our Customers and Stakeholders become successful.

Directly contribute to PTC’s Quote to Cash Process. Support strategic initiatives within our organization.

You will process transactions related to orders, revenue, invoices for Services Contracts. We work with different stakeholders like Project Managers and Project Coordinators, Customer Billing or Credit & Collections teams.

You will be part of our department’s goals and objectives and our strategic initiatives . You will have the opportunity to solve challenging situations for our stakeholders.

As a member of our team you are encouraged to share ideas within the team in an open, collaborative environment .

What you will bring :

You are somebody who loves customer service. Supporting our customers and stakeholders is your passion. You enjoy solving problems and support us driving them to solutions.

  • Able to collaborate in a cross functional and global team environment
  • Comfortable working in fast paced environments
  • Able to deal with ambiguity and can take initiative
  • Comfortable with sharing opinions to improve business and processes
  • Fluent English is mandatory, german is a bonus
  • PTC is a place where innovative thinking and learning is encouraged. We are looking for curious and passionate people who are also interested in emerging technologies like RPA and AI.

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