Content Moderator – Process Associate – French – On Site Bucharest
Genpact
Bucuresti, Romania
4 zile în urmă

Are you the one we are looking for?

Inviting applications for the role of Content Moderator Process Associate French On Site Bucharest!

As a Content Moderator, you will moderate the Gaming platform (text, image, and video) in 3D gaming Environment to keep them free of any abuse, identify glitches, bugs, making sure that the end user has a good gaming experience

Responsibilities

  • Review and moderate the platform by following the policies, processes, and guidelines and provide decision based on prescribed guidelines
  • Review and investigate 3D, visual, graphic, audio, and text content for violation of policies and guidelines. (For example slurs, cuss words, adult content, etc.)
  • The role also involves moderating content of Egregious nature
  • Recognize trends and patterns and raise issues timely
  • Maintain a thorough understanding of process and policies
  • Accountable for performance standards (Efficiency, Quality) in a weekly manner
  • Use market specific knowledge, signals, and insights to spot and scope scalable solutions to improve the support of our client’s community of gamers
  • Qualifications we seek in you!

    Minimum Qualifications

  • Any graduate
  • Relevant experience in content moderation / trust and safety
  • Minimum C2 proficiency in French CEFR
  • If selected for bilingual language, proficiency in the selected native language
  • Must be able to work on a flexible schedule (including weekends)
  • Basic PC skills (Internet navigation, Microsoft Excel, Word, PowerPoint)
  • Comfortable with dealing with routine work quickly and at a high standard
  • Interest in playing PC games and acumen towards gaming terminologies & Industry
  • Preferred Qualifications / Skills

  • Experience in playing PC games (PUBG / BGMI, Fortnite, COD etc)
  • Culturally aware of the regional trends
  • What can we offer?

  • Attractive salary;
  • Stable job offers - employment contract
  • Work in a multicultural and diverse environment with employees from over 30 countries
  • Genpact supports professional trainings and great career development opportunities
  • Free access to our award-winning learning platform
  • Benefits such as Meal Tickets, Medical Services, Insurance, additional vacation days or partner discounts
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