Are you the one we are looking for?
Inviting applications for the role of Content Moderator Process Associate French On Site Bucharest!
As a Content Moderator, you will moderate the Gaming platform (text, image, and video) in 3D gaming Environment to keep them free of any abuse, identify glitches, bugs, making sure that the end user has a good gaming experience
Review and moderate the platform by following the policies, processes, and guidelines and provide decision based on prescribed guidelines
Review and investigate 3D, visual, graphic, audio, and text content for violation of policies and guidelines. (For example slurs, cuss words, adult content, etc.)
The role also involves moderating content of Egregious nature
Recognize trends and patterns and raise issues timely
Maintain a thorough understanding of process and policies
Accountable for performance standards (Efficiency, Quality) in a weekly manner
Use market specific knowledge, signals, and insights to spot and scope scalable solutions to improve the support of our client’s community of gamers
Qualifications we seek in you!
Relevant experience in content moderation / trust and safety
Minimum C2 proficiency in French CEFR
If selected for bilingual language, proficiency in the selected native language
Must be able to work on a flexible schedule (including weekends)
Basic PC skills (Internet navigation, Microsoft Excel, Word, PowerPoint)
Comfortable with dealing with routine work quickly and at a high standard
Interest in playing PC games and acumen towards gaming terminologies & Industry
Preferred Qualifications / Skills
Experience in playing PC games (PUBG / BGMI, Fortnite, COD etc)
Culturally aware of the regional trends
What can we offer?
Stable job offers - employment contract
Work in a multicultural and diverse environment with employees from over 30 countries
Genpact supports professional trainings and great career development opportunities
Free access to our award-winning learning platform
Benefits such as Meal Tickets, Medical Services, Insurance, additional vacation days or partner discounts