Client Services Analyst
Evolve Today
Bucuresti, RO
2 zile în urmă
source :

For our business partner, a global brokerage and financial software company based in Norway, we are looking for a Client Services Analyst , to join their team in Bucharest.

You will be part of a larger back office team, working closely with the clients' representatives.

Responsibilities :

  • Monitoring the trading & settlement activity of the clients on a day to day basis by proper usage of the company's software;
  • Processing issuance of confirmations to the clients, checking incoming confirmations, following the trading activity;
  • Manual amendments as requested by clients on various trades, reports, or settlement channels;
  • Tracking and ensuring efficient settlement of DVP transactions;
  • Assist with the opening of new trading accounts, following compliance rules and various brokers’ forms and procedures;
  • Handling the monthly accounting process of commissions with clients and company partners
  • Successfully resolving the day to day requests as they come in from clients;
  • Working with clients and custody companies in solving the trades’ settlement and other queries;
  • Reconciling accounts activity reports, margin reports, and trade settlement reports;
  • Processing payments, off-market trades, confirmations, and bookings to the client’s accounts;
  • Daily checking and booking dividends to client accounts and dealing with various other corporate events such as stock splits, tender offers, subscriptions, and so on;
  • Maintaining good contact with other internal departments, providing various information and support in case of need.
  • Skills we are interested in :

  • Very good English knowledge - verbal and written;
  • Client service minded;
  • Knowledge of the financial markets and financial instruments (bonds, derivatives, stocks);
  • Knowledge of settlements is considered a plus;
  • Numeracy skills ;
  • High level of accuracy; attention to detail;
  • Proactive team player;
  • Ability to work under pressure;
  • Methodical and thorough individual;
  • Very good PC skills (Office, XLS, Word).
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