You will have the opportunity to develop your knowledge in facilitating a high level of cash flow and minimize levels of overdue and bad debt whilst maintaining a balanced credit risk across all accounts which falls in line with company policy
Daily follow up on overdue debts by telephone and email envisaging DSO improvement; Ensure that credit limits are not exceeded outside the discretionary limit;
Managing and controlling of the Accounts Receivables according to the debt collection procedure;Identify high risk accounts and take appropriate action;
Processing and generating reminder emails and account statements;Investigating and resolving queries relating to non-payment of invoices;
Working to strict monthly and annual collections targets (AOP);Management of Blocked orders : release, reporting and communication towards business and customers alike;
Periodic reviews of customer’s payment performance and credit facilities;Highlight to management changes on credit facilities and trading conditions;
Ensuring that delinquent accounts are placed on hold for deliveries / services and business is informed accordingly;Work with customer master team on monitoring external financial data affecting our customers;
Ensuring that all account settings are daily reviewed and maintained in cooperation with customer master team;Customer Master & Credit Master amendments;
Build and provide business with Ad Hoc reports;Conducting business in a manner that promotes both internal and external customer satisfaction.
Manage assigned clients
Analysis and Support to Functions
YOU MUST HAVE
Bachelor's degree in finance / accounting, or related field
Proficiency in English and Norwegian
Some experience in a similar role, or an advanced customer care role
Demonstrated ability to deliver complex solutions without supervision.
Strong analytical & problems solving skills
Effective verbal and written communication skills Proven track record of people mgmt.
Continued Professional Development