The Data Analyst must have a passion for data, efficiency, and accuracy and will work under the direction of Operations Manager and Sr.
Data Associates. Specifically, the Data Analyst will :
Process annotation & data analysis tasks with high efficiency and quality in a fast-paced environment;
Deliver on assigned SLAs and KPIs like productivity, turnaround time, quality etc.;
The tasks will be primarily repetitive in nature and will require the individual to make judgment-based decisions keeping in mind the guidelines provided in the SOP;
Contribute to team initiatives to improve overall process efficiency and quality.
We are seeking a Data Analyst for our annotation and data analysis operations team. This team plays a critical role in improving service natural language understanding (NLU) leading to improved CX quality metrics and positive business impact.
A Highschool Degree with 0-1 year relevant work experience;
Upper-Intermediate written and oral communication skills in English and an Intermediate level for German / Spanish / Portuguese;
Strong analytical, problem-solving, and logical reasoning skills;
Excellent MS Office skills especially MS Excel;
Comfort working in a fast-paced, highly collaborative, dynamic; work environment.
Business Analytics experience
Organisation / Department
What We Offer :
Attractive and competitive salary;
Opportunity to work in a world-class organization;
Join us, and you'll be taking part in changing the future of everyday life!