University degree / diploma (e.g. in business, management, economics, etc);English (fluent, verbally and written);German -
advanced or mid level;2 years' experience working in Customer Service;Intermediate MS Office (Excel, Access) skills;Familiarity with SAP ERP systems and tools an advantage;
Continuous improvement mindset;Experience working in a multi-lingual international organisation;May be required to travel for work.
Review and monitor Master Leasing Agreement and Individual Contract request;Create Master Leasing Agreement and Individual Contract draft;
upload and initiate contracts signing;Update system with signed contract and send confirmations;Receive contract change request and update system with contract change;
Provide excellent customer service, with the ability to build productive relationships;Recommend process improvements to create greater efficiency;