Collection Specialist
Lugera
Bucuresti, Romania
5 zile în urmă

Job Description :

  • Making day to day client collection for a defined project portfolio;
  • Executing the standardised collection process for allocated business line portfolio;
  • Executing standard processes across all locations;
  • Implementing best practice to drive collection efficiency and effectiveness ;
  • Delivering key metrics to ensure compliance with service level agreements, KPI’s and benchmarks against industry leaders;
  • Executing collection processes and best practices for all billing types.

    Requirements :

  • At least 2-3 years relevant work experience required in collection;
  • Working knowledge of local statutory obligations;
  • Ability to actively engage stakeholders, clients and other staff to ensure processes are executed consistently;
  • Ability to motivate and influence others both in finance and operational teams;
  • Ability to manage multiple priorities and to thrive under tight deadlines and high-pressure situations;
  • Strong interpersonal, communication and negotiation skills;
  • Experience with Oracle or similar ERP system;
  • Working knowledge on the AECOM collection process preferred but not essential;
  • Advanced English, any second foreign language would be considered a plus

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