Engineer 2nd Line
Vodafone
Bucharest, RO
5 zile în urmă

03-Sep-2020 Full Time

Our purpose at Vodafone is to connect for a better future. As a Global Communications Technology company, we put the customer at the heart of everything we do.

We are forever challenging, pushing boundaries and discovering innovative ways to connect our customers with their digital societies.

We connect people, businesses, and communities across the globe to create the future. We earn customer loyalty, experiment, learn fast and get it done, together.

Join our journey as we connect for a better future. Ready?

Your day to day :

  • Assure high level performance for the Access Network through the analysis of quality parameters based on performance counters;
  • Evaluate Performance reports, make analysis of the main KPIs and lead investigations into the issues affecting the Access Network Performance;
  • Monitor the performance trend of KPIs, understand the real impact on customers and identify the reasons of performance degradations;
  • Evaluate the KPI trends after changes with potential impact in the network;
  • Collaborate with stakeholders to define priorities for hardware and software corrections or suppliers and third parties interventions;
  • With these activities you will have a great impact on our business :

  • Deliver reports on Access Network performance and capacity utilization, including trend analysis and root cause analysis for major trend changes.
  • Collaborate in the root causes analysis to identify corrective actions in order to achieve service and performance levels restoration.
  • Utilizing innovative methods and best-in-class tools and applications to measure the Access Network performance and customer experience impact.
  • Verify Network KPIs after software upgrades or parameter changes in order to detect impacts on network performance.
  • Collaborate to identify areas where processes can be improved or tasks can be automated, using programming scripts or innovative methods.
  • With these skills, you are a great candidate :

  • Knowledge and experience in telecommunication services and technologies, radio network performance analysis and trouble shooting.
  • Knowledge of Performance Management Tools (M2020, Nastar WCDMA, Business Objects )
  • Work in a complex evolving international environment where excellent personal traits and skills are needed to negotiate, cooperate and support Opcos and the rest of the Global organization.
  • Team working oriented.
  • Good knowledge of the English language.
  • University degree : faculty of Electronics Telecommunications and Information Technology, Faculty of Automatic Control and Computer Science, Cybernetics, Informatics.
  • 1-2 years of experience in Telecommunication.
  • Sounds like the perfect job? We’ve got even more to offer :

  • Work from Home You can have home office 2 days per week
  • Medical and dental services
  • Life insurance
  • Dedicated employee phone subscription
  • Special discounts for gyms and retailers
  • Annual Company Bonus
  • Ongoing Education we continuously invest in you to ensure you have everything needed to excel on the job and enhance your skills
  • You get to work with tried and trusted web-technology
  • Getting in on the ground floor of an technology changing company
  • Flexible Vacation Take time off when you need it, we trust you
  • Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded.

    We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business.

    We actively encourage everyone to consider becoming a part of our journey.

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