Customer Engagement Specialist
Bucharest RO
6 zile în urmă

Job Summary

Customer Engagement Specialist Evening Shift-19000TSO

Preferred Qualifications

  • Oracle Customer Marketing is seeking a dynamicteam-player to help showcase compelling stories of change and innovation withour newest products and our most exciting customers.
  • We are looking for ambitious professionals whoappreciate the advantage of working with Oracle customers as well as internalOracle stakeholders.
  • Our team :

  • Customer marketing team is part of the GlobalMarketing organization Oracle.
  • Our team is focused in identifying the mostinteresting customer stories, the new trends in the industry, following thecompany’s priorities and alignment.
  • We are the main point of contact in terms ofdriving customer story telling throughout reference and marketing activities.
  • Responsibilities :

  • Work with stakeholders within Oracle toidentify, source and vet customer stories that are aligned with theteam’s priorities
  • Recruit the customers and work with them tobuild the reference plan
  • Implement the reference plan by coordinating anddriving marketing activities in conjunction with PR, Social, Field marketingteams
  • Amplify / Promote / Advertise the customer storythroughout social Media Channels
  • Identify key contact persons from the customerthat are the best fit for each activity
  • Proactively organize discovery calls with newcustomers in order to identify / better understand customer story, business andbusiness challenges.
  • Work with our colleagues from the SalesFulfillment team to identify and fulfill the gaps indicated by the Sales force
  • Extensively use of all the internal tools inorder to be up-to-speed with customers’ business challenges
  • Proactively communicate and coordinate viaemail, phone and internal chats in order to help solve the requests coming fromother teams
  • Qualifications :

  • Min. 3 years of relevant experience inMarketing / Communication / PR / Sales
  • Excellent communication skills
  • Excellent English language skills, both written and spoken (second language Spanish / Portuguese) is considered a plus
  • Experience in working with VP / C- level required
  • Adaptive to change
  • Proactive and balanced judgement based onmanagement requirements
  • Motivated and results oriented
  • Strong computer skills (MS Office, Outlook)
  • Understanding of multinational environment isconsidered a plus
  • Experience in IT domain is considered a plus
  • Job Type Contractor Role

    Shift Night Shift (13.00- 22.00 / 14.00- 23.00 / 15.00- 00.00)

    Detailed Description and Job Requirements

    As part of Oracle's employment process candidates will be required to successfully complete a pre-employment screening process.

    This will involve identity and employment verification, professional references, education verification and professional qualifications and memberships (if applicable).


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