Customer Engagement Specialist Evening Shift-19000TSO
Oracle Customer Marketing is seeking a dynamicteam-player to help showcase compelling stories of change and innovation withour newest products and our most exciting customers.
We are looking for ambitious professionals whoappreciate the advantage of working with Oracle customers as well as internalOracle stakeholders.
Our team :
Customer marketing team is part of the GlobalMarketing organization Oracle.
Our team is focused in identifying the mostinteresting customer stories, the new trends in the industry, following thecompany’s priorities and alignment.
We are the main point of contact in terms ofdriving customer story telling throughout reference and marketing activities.
Work with stakeholders within Oracle toidentify, source and vet customer stories that are aligned with theteam’s priorities
Recruit the customers and work with them tobuild the reference plan
Implement the reference plan by coordinating anddriving marketing activities in conjunction with PR, Social, Field marketingteams
Amplify / Promote / Advertise the customer storythroughout social Media Channels
Identify key contact persons from the customerthat are the best fit for each activity
Proactively organize discovery calls with newcustomers in order to identify / better understand customer story, business andbusiness challenges.
Work with our colleagues from the SalesFulfillment team to identify and fulfill the gaps indicated by the Sales force
Extensively use of all the internal tools inorder to be up-to-speed with customers’ business challenges
Proactively communicate and coordinate viaemail, phone and internal chats in order to help solve the requests coming fromother teams
Min. 3 years of relevant experience inMarketing / Communication / PR / Sales
Excellent communication skills
Excellent English language skills, both written and spoken (second language Spanish / Portuguese) is considered a plus
Experience in working with VP / C- level required
Adaptive to change
Proactive and balanced judgement based onmanagement requirements
Motivated and results oriented
Strong computer skills (MS Office, Outlook)
Understanding of multinational environment isconsidered a plus
Experience in IT domain is considered a plus
Job Type Contractor Role
Shift Night Shift (13.00- 22.00 / 14.00- 23.00 / 15.00- 00.00)
Detailed Description and Job Requirements
As part of Oracle's employment process candidates will be required to successfully complete a pre-employment screening process.
This will involve identity and employment verification, professional references, education verification and professional qualifications and memberships (if applicable).