Agreement to Cash Project Lead (A2C)
Iron Mountain Incorporated
Ploiesti, Romania
4 zile în urmă

At Iron Mountain we protect what our customers value most, from the everyday to the extraordinary, while helping them bridge the physical and digital world.

Our people have the opportunity to bring their creativity to a workplace that thrives on change. Here, you will be part of a team that doesn’t just embrace what’s exceptional.

It creates exceptional.

The Finance Shared Services organization is a dynamic organization undergoing exciting change driving standardization of critical processes around order to cash, using innovative technologies to deliver invoices to customers and analytics to understand customer performance improving collections! We are currently obsessed with driving process improvements and tech solutions!

The A2C Project Lead - EMEA is a key member of the Finance Shared Services team that will identify and execute improvements across the Agreement to Cash EMEA operation.

The main focus of this role is to identify and execute a portfolio of improvement projects using structured problem solving, lean and six sigma methodologies (DMAIC), Agile and other improvement methods such that these projects shall realize tangible and measurable results for the business in the form of cost savings, customer experience improvement, process simplification and / or process quality improvements.

Do you get excited about process improvement?

Do you inherently look at processes and identify strong and weak controls?

Do you love driving meaningful change that is felt deep into the organization?

Are you familiar with shared service models and driving standardization?

Then Come Join Us! This region is a dynamic region and we are obsessed about driving meaningful change!

What you will do

Identify and create mechanisms to collect data on key issues affecting Agreement to Cash processes from customer experience, organizational leadership priorities, non-compliances from Audits, internal systemic issues and best practices.

Establish a portfolio of projects for agreement to cash improvement initiatives with clearly identified ROI’s and / or cost savings that are aligned with business KPI’s that affect billing, cash application and collections.

Establish criteria to prioritize these improvement initiatives and get buy-ins from key stakeholders

Define problem statements and execute improvement projects leveraging key tools such as Lean, Six Sigma, Agile, statistical process control, process mapping and root cause analysis / structured problem solving and realize the ROI and / or cost savings.

Utilize tools to understand process flows and document as-is processes

Execute cross-functional workouts to realize the improvements.

Standardize the improvements via QMS and Control Plans so they are sustained

Train and coach key stakeholders to ensure the follow up actions are taken to sustain the improvements

Report the improvements to EMEA and Finance Shared Services leadership team

Develop a dashboard / system for awareness and transparency on improvement projects across Finance Shared Services, GBS and Iron Mountain.

What you will bring

Candidate Education Requirements

Bachelor’s degree is required, preferably in Finance / Economics

Six Sigma Black Belt or Master Black Belt certification or equivalent experience preferred

Fluent in English, German (and Dutch, preferably)

Background / Experience

5 years of experience leading and executing Six Sigma and / or lean projects

Experience in financial service business, order to cash or collections businesses

Experience working in shared service models

Experience working with data and a fact based approach

Ability to use structured problem solving

Ability to lead and facilitate cross-functional activities

Ability to do data analytics and drive insights

Ability to prioritize and use judgement

Demonstrated experience leading complex projects & managing multiple projects.

Ability to simplify complex information to communicate to various audiences

Strong written / verbal communications and ability to communicate at all levels in the organization

Finance and IT Industry experience a plus

Internal Auditing experience a plus

What we offer

Be part of an ever evolving global organization focused on transformation and innovation.

A support system where you have a safe place to voice your opinion, share feedback, and be your true authentic self.

Global connectivity to learn from 26,000+ teammates across 52 countries.

Be part of a winning team who embrace diversity, inclusion, and our differences.

Competitive Total Reward offerings to support your career at Iron Mountain, family, personal wellness, financial wellbeing.

The possibility of working from home.

LI-Remote

Category : Information Technology Group

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