The Microsoft Customer Experience and Success Engineering (CE&S) team is seeking a Software Engineer.
Our team’s mission is to empower every person and every organization on the planet to achieve more by delighting customers and consistently exceeding their expectations in every interaction through a
connected customer experience . The CE&S Engineering team is also responsible for the development of Microsoft Services Hub ().
Services Hub supports three primary digital delivery modalities : A platform for performing customer IT health assessments, a catalog of IP that includes digital learning assets and workshops to help educate customers, so they can make the most of their IT environments, and a support case management experience that ties it all together.
We have over 20,000 active customers and are working to improve our platform and the services we deliver to provide an exceptional and unparallel customer experience.
What kind of team is Customer Experience and Success Engineering? We take an Agile approach to provide a key source of innovation for the business.
We are autonomous enough to be self-directed, big enough to drive impact with a global team, and small enough to know each other.
And we don’t forget to have fun and care for each other along the way.
We’re looking for an extremely talented, highly motivated Software Engineer (SE) to drive implementation and delivery of our platform.
We’re seeking a developer that has knowledge and interest in gaining experience across the application development stack.
The SE will be working on project(s) focused on Microsoft Azure (Hosted Services, Blob, Tables and Queues), CosmosDB, SQL Azure, Webjobs, Operations Management Suite (OMS), .
NET Framework (C#), Web and Client UIs (Web API, TypeScript, etc.). The system does lots of bulk data processing and then rendering that data back to the users.
There is a client component that does the data gathering, which is in Angular and hosts workflows to drive that creation.
In addition to the technical expertise, we expect someone who will be obsessed about working closely with customers to build solutions that delight them and make them more efficient.
We’re committed to helping the IT Professional get better value out of their Microsoft investment. The ideal candidate will ask challenging questions about what needs to be done and push for simple features that will deliver value.
Our team moves frequently between layers of the system, enabling people to deepen their experience in many areas. While everyone has an area of focus, we all chip in and help in various areas as needed.
This is a great group that works to drive hard toward business outcomes while having a lot of fun and growing as a team.
As an Software Engineer, your duties include :
Required Qualifications :
To be the preferred candidate, you will have a proven track record developing high quality software, as well as the following :