Service Engineer
Orange
Bucharest, Romania
2 zile în urmă

department

How would you like to work in IT , toying with cutting edge technologies and enjoying your life? At Orange Services , it’s possible!

As one of the largest IT Hub within Orange Group, we are working internationally for both Orange corporate functions and country operations.

Through a unique combination of know-how and expertise, our teams provide a broad range of IT & Business Solutions .

We’ll recruit you from the safety of your home and we’ll prepare you for the challenges of this period for the time being, our activity is carried out remotely.

Come closer to #LifeAtOrange !

What we're looking for

Orange Group’s Shared Services Center is looking for a colleague in its Romanian team to contribute and operate successfully various platforms such as Messaging, Device Management, Payment, Cloud etc.

The solutions we are providing are being used within Orange Group by multiple countries.

As a Service Engineer, you will ensure the proper quality of service on these platforms, you will be involved in standard operations and administration tasks for shared services platforms.

You will analyze QoS parameters, and come up with improvement plans and enhanced procedures to meet performance objectives.

What you'll be doing

  • Be accountable for operations and administration of service platforms;
  • Real time analysis of faults and customer tickets, drive corrective actions in accordance with customer impact;
  • Monitor performance parameters for services and platforms, initiate escalation process in case of detected service or performance degradation;
  • Perform and drive preventative maintenance, trigger corrective actions;
  • Contribute to the launch of new services->
  • Bringing into operations, checking current operations, platform configuration;
  • Involvement and contributor on the build and integration activities;
  • Participate to on-call activity .
  • What you need to know / have

  • Linux (Red Hat, Ubuntu, Linux custom OS);
  • Web applications middleware : Apache, Ngnix Tomcat, JBoss, Zend;
  • Database : Oracle, MySQL, noSQL DB ;
  • Languages : scripting / programming bash, Perl, ruby, Java, PHP, Pyhton;
  • Json, HTML, XML, CSV
  • Monitoring tools : Nagios, Centreon, Cacti, Sensu, Prometheus, Grafana, Alert Manager, Karma;
  • Virtualization : VMware, Proxmox, Openstack, Cloud Foundry;
  • Versioning and source control : GIT, CVS;
  • Configuration and log management technologies : CHEF, Ansible, Concourse, ELS / ELK, Graylog;
  • Containers and orchestration - Docker, Nomad, Kubernetes, Openshift;
  • Distributed storage and file systems : HDFS Hadoop, Hive, Ceph;
  • Distributed data analytic : Spark, PySpark, Map Reduce;
  • Data streaming : Kafka, Nifi, RabbitMQ, AMQ;
  • Network and security : concepts; troubleshooting (tcpdump); pfsense, haproxy, squid;
  • Telecom understanding principles MSC, USSD, SMSC, MMSC, IN;
  • Knowledge telecom protocols MAP, INAP, CAMEL, SIP, SS7, SIGTRAN;
  • Working language(s) : excellent English, French will be a great plus;
  • Education : Computer Science / Informatics / Telecom degree.
  • What's in it for you

  • Performance Bonuses based on your results & the company’s;
  • Loyalty Bonuses, if you extend your stay;
  • Electronic Meal Tickets - as you imagine;
  • Medical & Life insurance for you - facilities for your family, too;
  • WFH & Flexible hour;
  • Professional GSM subscription;
  • Personal GSM subscription, also because we believe in communication! ;
  • Special grants on Smartphones & devices; discounts for Orange products & services;
  • Development Platforms - Orange Learning, Trainings, Career Counselling, Coaching & Career plan mentoring;
  • Wellbeing Programs we support your Zen & more!
  • Orange Services is about bringing together people and technology. We make IT happen!

    Come & work for a #TopEmployer company. You could be part of an organization where great colleagues and team spirit support your professional development.

    Apply and let’s have a remote-talk.

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