Atos is a global leader in digital transformation with over 110,000 employees in 73 countries and annual revenue of over € 11 billion.
European number one in Cloud, Cybersecurity and High-Performance Computing, the Group provides end-to-end Orchestrated Hybrid Cloud, Big Data, Business Applications and Digital Workplace solutions.
The group is the Worldwide Information Technology Partner for the Olympic & Paralympic Games and operates under the brands Atos, Atos Syntel, and Unify.
Atos is a SE (Societas Europaea), listed on the CAC40 Paris stock index.
The purpose of Atos is to help design the future of the information technology space. Its expertise and services support the development of knowledge, education as well as multicultural and pluralistic approaches to research that contribute to scientific and technological excellence.
Across the world, the group enables its customers, employees and collaborators, and members of societies at large to live, work and develop sustainably and confidently in the information technology space.
We are looking for experienced IT Professionals in our IT Support Area for our location in Timisoara, Romania. The person must have IT Technical Background (minimum 3 years of experience), to be capable in offering remote IT 2nd Level Support for our global clients, with main responsibilities as follows :
The Messaging Administrator's role is to ensure the stable operation of the entire Messaging environment.
This position has roles in : planning, designing, installing, configuring, maintaining, supporting, and optimizing all Exchange & Domino hardware / software.
Because of the inter-connections of the messaging system knowledge of peripheral systems and protocols such as SameTime, Domino, Email Gateways (IronPort), Email Archiving solutions, Blackberry Enterprise Servers and other Mobile technologies will be given higher consideration.
The Messaging Administrator will work in a team environment where team work, effective communications and accountability is of the highest importance.
Maintain and support the administration of corporate email and Exchange / Domino application's environment, which comprises Exchange & Domino high availability services.
Using broad and in-depth product knowledge (Microsoft Exchange Environment, Active Directory and Windows Server Operating Systems) provide and facilitate the responsive delivery of technical solutions and information to major customers;
Provide solutions to complex problems, this involves dealing with difficult situations including complaint handling, sensitive customers as well as regular operations;
Build customer and partner loyalty through customer orientation, responsiveness and accountability;
Work in an international environment and collaborate with your team to provide high-level support;
Education : Preferably Computer university degree or a similar qualification.
Professional experience / knowledge
Background Requirements :
experience of 3 years in an IT working environment;
knowledge of Information Systems and a sound understanding of the concepts and applications within Information Systems;
has achieved proficiency in the Role of Hardware / Software Installation;
Technical Knowledge and skills :
Solid understanding of Domino basics such as mail servers, NAB components, domain documents, routing topology, etc;
Experience with creating Domino and SMTP-based solutions from customer requirements;
Ability to work independently and execute project planning and tasks without manager follow-up;
Manages timelines and resources in other technical areas in order to drive projects to implementation;
Experience leading complex technical projects and resourcing Domino / messaging tasks on large-scale projects;
Well-spoken and clearly understood; ability to communicate status and issues to leadership in a professional manner;
Solid analytical and troubleshooting skills for Domino server issues, e.g., able to drive an issue to resolution, pull in other resources when needed, etc.;
Able to work individually when troubleshooting issues with vendors, e.g., manage problem tickets with IBM or other vendors;
3 years Domino mail and application server administration;
Experience with administering external mail gateways using hosted services like Proofpoint, Cisco Ironport, MessageLabs or the like;
Experience with administering messaging mobility services such as Traveler, Blackberry, and / or Good is a plus;
Experience with troubleshooting and configuring Domino web servers and Sametime environments;
Basic understanding of Lotus Designer client and LotusScript and / or Formula code design skills;
Has supported or administered Domino environments that worked with the following technologies :
Network hardware / DNS load balancing
Tiered / firewalled networks
Social Skills and competencies : Analytical Thinking; Teamwork; Strong problem solving skills; Communication skills in international environment;
Customer-oriented attitude; Willingness to improve technical skills;
Foreign Languages : Strong working knowledge of English (verbal and written) it's a must;
French or German - advanced would be a big plus
What we offer
We are a company that cares about employee satisfaction as well as company growth. Atos offers not only a challenging and exciting workplace, but also a rewarding work experience, with competitive compensation and benefits packages :
Training and certifications : On-going In-depth training with current and emerging products and technologies;
Flexible benefits : Medical program, Sports benefits, Lunch vouchers, Mobile phone, Laptop;
Compensation : Competitive salary package;
Extra vacation days;
Join our dynamic team and you will find yourself in a multicultural and challenging environment where you will not only be using your skills and knowledge, but also expand and enrich your experience by participating in international projects.
Here at Atos, we want all of our employees to feel valued, appreciated, and free to be who they are at work. Our employee lifecycle processes are designed to prevent discrimination against our people regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes them unique.
Across the globe, we have created a variety of programs to embed our Atos culture of inclusivity, and work hard to ensure that all of our employees have an equal opportunity to contribute and feel that they are exactly where they belong.