Accounts Payable Helpdesk - Process Associate - English
Napoca, Cluj, Romania
5 zile în urmă


  • Investigating and resolving helpdesk queries received from various vendors; communicating with the vendors through e-mail or phone;
  • Investigating and resolving any invoice mismatches in the system or reject / return the invoices as per agreed procedure
  • Communicating and coordinating with different departments;
  • Resolution of suppliers queries, major discrepancies, clarification with regards to rejected payments
  • Performing primary checks against set guidelines; duplicate check, compliance checks, vendor validation, accuracy check;
  • Qualifications we seek in you!

    Minimum qualifications

  • University graduate (Economic studies are an advantage)
  • Advanced English and at least B1 for one the following languages : Spanish, French or German.
  • Preferred qualifications

  • Good interpersonal skills
  • Basic accounting knowledge
  • Previous experience in a multinational company
  • ERP experience
  • Spanish / French / German language is an advantage
  • What can we offer?

  • Attractive salary;
  • Stable job offers - employment contract
  • Work in a multicultural and diverse environment with employees from over 30 countries
  • Genpact supports professional tranings and great career development opportunities
  • Free access to our award-winning learning platform
  • Benefits such as Meal Tickets, Medical Services, Insurance, additional vacation days or partner discounts
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