Business Analyst
Monito
Bucharest, B, RO
2 zile în urmă

Shaman is looking for a business analyst to join our growing team. You will be responsible for supporting our clients with a wide variety of tasks, ranging from consulting to App configuration.

We are looking for a curious, independent business analyst who thrives in a fast paced environment

For this position, we expect you to be a tech-savvy professional with a broad understanding of modern technologies. As a business analyst, you should also use your communication skills to interact with clients and collaborate effectively with various teams.

What you will be doing :

  • Drive customer engagement and ensure customer success
  • Manage day to day implementation tasks
  • Participate in the end to end development and configuration cycle of web / IOs apps
  • Responsible for gathering and documenting both business processes and apps functionalities
  • 2-5 years of relevant work experience
  • Previous experience in customer success or consulting
  • Proficient with App configuration using "off the shelf" modules
  • Experienced in gathering and documenting both business processes and apps functionalities
  • Have the ability to work around EU time zones
  • Other requirements (desirable)

  • Strong data management skills
  • Understanding of QA principles
  • Basic Front End Engineering skills (HTML, CSS, JavaScript)
  • Experienced with SalesForce or other CRM
  • Experienced working closely with development teams
  • What we offer :

  • Flexible work schedule
  • Possibility to work remotely
  • Competitive remuneration based on experience
  • The opportunity to join a fast growing SaaS company in the healthcare industry
  • Who are we?

    ShamanGo is a leading sales content authoring platform for Life Science companies .It offers its products as a service (SaaS).

    ShamanGo is based in the Netherlands and works with remote teams in 3 different continents. You will be working with our customer success and development teams.

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