Shaman is looking for a business analyst to join our growing team. You will be responsible for supporting our clients with a wide variety of tasks, ranging from consulting to App configuration.
We are looking for a curious, independent business analyst who thrives in a fast paced environment
For this position, we expect you to be a tech-savvy professional with a broad understanding of modern technologies. As a business analyst, you should also use your communication skills to interact with clients and collaborate effectively with various teams.
What you will be doing :
Drive customer engagement and ensure customer success
Manage day to day implementation tasks
Participate in the end to end development and configuration cycle of web / IOs apps
Responsible for gathering and documenting both business processes and apps functionalities
2-5 years of relevant work experience
Previous experience in customer success or consulting
Proficient with App configuration using "off the shelf" modules
Experienced in gathering and documenting both business processes and apps functionalities
Have the ability to work around EU time zones
Other requirements (desirable)
Strong data management skills
Understanding of QA principles
Experienced with SalesForce or other CRM
Experienced working closely with development teams
What we offer :
Flexible work schedule
Possibility to work remotely
Competitive remuneration based on experience
The opportunity to join a fast growing SaaS company in the healthcare industry
Who are we?
ShamanGo is a leading sales content authoring platform for Life Science companies .It offers its products as a service (SaaS).
ShamanGo is based in the Netherlands and works with remote teams in 3 different continents. You will be working with our customer success and development teams.