CRM Developer (Microsoft Dynamics)
Orange
Bucuresti , Romania
9 zile în urmă

department

Offers high expert technical CRM solution assistance to internal

customers, during selection, procurement and deployment processes.

Provides strategic guidance to clients with regard to

technology, IT & CRM infrastructures by enabling major business processes

through enhancements of CRM environment.

Responsibilities :

  • Design and development of
  • modifications or extensions to the standard Microsoft Dynamics CRM application,

    in accordance with the specifications provided by the Project Team

  • Coding, unit testing and creating
  • supporting documentation for Microsoft Dynamics CRM Solutions. To this end, the

    CRM Developer will have the required knowledge of the following programming

    languages and technologies : .net, C#, JavaScript, SQL, WCF, Web Services,

    Dynamics CRM APIs (SOAP and REST endpoints)

  • Participate in meetings to get
  • understanding of customer's needs and collaborates with other consultants and

    support teams in order to complete design and testing documentation

  • Provides technical input in
  • creating functional specifications when customizations or extensions of

    solutions in Microsoft Dynamics are needed

  • Driving the effort to migrate the
  • customers' data sources into Microsoft's sources, ensuring proper alignment of

    data models

  • Integration of the solution with
  • the customer's legacy databases and systems, per the request of the Project

    Team. Additionally, the CRM Developer offers support on Microsoft tools for

    migration and integration to the client's IT team

  • Implementation of reports per
  • requirements documents and standards

  • Testing of modifications for
  • validity of results, accuracy, reliability, and conformance to established

    standards

  • Participating in system and
  • acceptance testing

  • Providing work estimates that
  • permit prioritization and assignments to be made

  • Providing detailed documentation
  • for everything that is implemented, tested and delivered

  • Writing specific documentation as
  • requested by the project team

  • Other additional development tasks
  • such as : developing data migration procedures to integrate Microsoft Dynamics

    Solutions to legacy systems

  • Providing
  • support and expertise on development technologies and environments

    Specific Competencies :
  • Proactivity
  • Proactivity
  • Autonomous ability
  • Accuracy in keeping documents and
  • correspondence up to date

  • Ability to counsels the customer
  • Technical knowledge :

  • Hands on experience in performing
  • complex customizations using our of the box tools in Microsoft Dynamics CRM

    workflows, dialogs, ribbon and command bar customizations, business rules,

    business process flows, forms, security roles, case SLA, managed / unmanaged

    solutions, XML query, etc. )

  • Installing and configuring
  • Microsoft Dynamics CRM clients (Outlook Module, tablet and mobile applications)

  • Extending Microsoft Dynamics CRM
  • using JavaScript, SSRS Reporting and C# plugins

  • Basic knowledge about integration
  • models (Web Services, REST and SOAP, XML messages, IIS)

    Professional Know-How :

  • Previous experience in working
  • with Microsoft Dynamics CRM

  • Advance knowledge on JavaScript,
  • 2 years)

  • Experience in CRM integrations
  • with other tools (API from CRM)

  • Experience in working with telco
  • industry is a plus

  • Fluent in English : mandatory
  • equivalent experience :

  • University degree in Cybernetics,
  • Telecommunication, Computer Sciences etc

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