Technical Program Manager
Timişoara, Timiş, RO
2 zile în urmă

Technical Program Manager

Timisoara, Romania / Remote

Toluna delivers real-time consumer insights at the speed of the on-demand economy. By combining global scale and local expertise with innovative technology and award-winning research design, we help clients explore tomorrow, now.

Toluna is the parent company of Harris Interactive Europe and KuRunData. Together, we strive to push the field of market research toward a better tomorrow.

To complete our team, based in Timisoara and support our growth in Europe, we are looking for a Technical Program Manager.

As a Technical Program Manager, you will be part of the team driving various technical initiatives around Toluna web based products.

You will facilitate cross functional efforts and contribute in ideation, scoping, architecture, design, delivery, and monitoring of complex technical solutions within a large scale AWS based platform powered by modern technologies (including .

NET, React and more). You will proactively identify improvements to day-to-day engineering operations and support their planning, implementation, and adoption.

Your will ensure exceptional communication on the project and program status to the management and key stakeholders.

Your key responsibilities will include a subset of the following :

  • Collaborating and facilitating technical and non-technical discussions between development, QA, devops, IT, support, and product teams, internally and externally, ensuring timely involvement of relevant parties
  • Contributing to establishing and maintaining healthy and efficient relationship between Toluna in-house and outsourcing software engineering teams in multiple locations
  • Ensuring continuous adherence to established operational excellence standards and processes from all team members, internal and external
  • Establishing, promoting, and supporting continuous monitoring of Toluna platform engineering KPIs and their goals
  • Driving scoping, planning, and documentation process for complex software solutions in collaboration with technical teams and product management
  • Organizing and tracking projects and program jobs and their progress and risks
  • Anticipating and solving project escalations, including hands-on troubleshooting and debugging complex technical issues
  • Keeping program participants, management, and key stakeholders informed on the program status through agreed communication channels
  • Our perfect match :

  • College or University degree in Computer Science or a related discipline or a proven track record of
  • related experience

  • Experience in software development or QA automation - ability to read and interpret code written by
  • others (C# .NET, Java)

  • Expert planner with business process definition experience in software development field with a strong
  • technical aptitude

  • Strong organizational skills, with particular emphasis on attention to detail and ability to influence and
  • challenge technical decisions without direct authority

  • Outstanding communication skills
  • Excellent written and verbal English
  • Nice to have :

  • Basic understanding of AWS (or another cloud provider) terminology and common processes
  • Understanding of market research products
  • Our Values :

    Integrity and respect. We treat our colleagues, clients and partners how we want to be treated.

    Success in unity. We deliver results by working as a team with common goals.

    Smart decisions in action. We implement plans without delay and stay nimble to change on demand.

    Make it simple. We simplify complexity, making the complex easy to understand.

    Be bold. We welcome big and small ideas that challenge and inspire us to change.

    Delight customers. We work tirelessly to exceed expectations, turning satisfaction into delight.

    Reward great work. We believe performance is the reason for advancement. Do good work and good things come.

    What we offer :

    At Toluna you will find an exciting and multicultural place to work. We employ the best and the brightest in our industry and we are always looking for rising stars to join our team.

    We are proud of our staff members and we offer competitive salaries, a wide range of benefits and the chance to progress your career within a truly global organization.

    Other benefits :

  • Training opportunities and career development plan;
  • Competitive financial package : salary, performance bonus, sport allowance, meal tickets and gift vouchers;
  • Private medical insurance;
  • Exceptional office comfort : top office facilities and equipment, gaming room, central building office;
  • Extra vacation days;
  • Bookster - The first modern library for companies in Romania.
  • Join our global team. We welcome big thinking and reward great work.

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