Engineer 2nd Line
Vodafone
Bucharest, RO
‎în urmă cu 20 ore

13-Jun-2020 Full Time

Our purpose at Vodafone is to connect for a better future. As a Global Communications Technology company, we put the customer at the heart of everything we do.

We are forever challenging, pushing boundaries and discovering innovative ways to connect our customers with their digital societies.

We connect people, businesses, and communities across the globe to create the future. We earn customer loyalty, experiment, learn fast and get it done, together.

Join our journey as we connect for a better future. Ready?

Description

Perform data build configuration, software rollout and support integration activities requested by planning and delivery teams.

Make sure all data loading activities are done according with existing procedures, with minimal impact for customers and under agreed SLA&KPIs.

Check that necessary preventive and corrective second level troubleshooting processes are in place, ensuring quality and service restoring times for network elements.

Key accountabilities and decision ownership

  • Drive root causes analysis to identify corrective actions, including vendor support escalation, in order to achieve service and performance levels restoration
  • Perform proactive maintenance activities to prevent incidents and constantly optimize the network
  • Evaluation and implementation of network changes ensuring quality of service and avoiding regression on network functionalities
  • Assist field engineers and Network Deployment department during integration and on site activities with particular focus on special events
  • Knowledge sharing in order to increase technical skills of other teams involved in deployment and operations activities in the network
  • Skills

  • University degree : faculty of Electronics , Telecommunications and Information Technology;
  • 1-2 years of experience in Telecommunication;
  • Knowledge and experience in telecommunication services and technologies;
  • General knowledge of a mobile network architecture (2G, 3G, 4G, Microwave, SDH, DWDM) with experience in SIAE, Huawei, Ericsson, ECI)
  • English language (spoken and written)
  • Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded.

    We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business.

    We actively encourage everyone to consider becoming a part of our journey.

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