Business Operations Specialist
Micro Focus
Bucharest, Romania
2 zile în urmă

Job Description :

At Micro Focus, everything we do is based on a simple idea : The fastest way to get results is to build on what you have.

Our software solutions enable organizations to do just that. Secure and scalable, with analytics built in, they bridge the gap between existing and emerging IT fast-tracking digital transformations across DevOps, Hybrid IT, Security, and Predictive Analytics.

In the race to innovate, Micro Focus customers have the clear advantage.

Our portfolio spans the following areas : DevOps IT Operations Cloud Security Info Governance Big Data, Machine Learning, & Analytics

About the role :

  • Responsible for the support and / or execution of operational processes across the end to end Services business cycle, sales and / or Delivery functions, within a defined function which may include : quota setting, crediting, and measurement of sales compensation , services engagement, contract management, order management, support project reviews, building business forecast and provide ad-hoc reporting required by management.
  • Measures, reviews and analyses for efficiency and effectiveness of defined governance processes.
  • Accountable for operational performance based metrics and agreed upon service level objectives / agreements as well as ensuring adherence to Micro Focus governance policies
  • Key tasks :

    Run the Month / Q End close processes : projects actuals vs forecast analysis, Tracking residual, 3p, OSC, time reporting.

    Data Consolidation, analysis, detect deltas and work with key stakeholders to solve issues

    Support Management on Forecast processes : ensure to prepare the information / reports required in advance and build the forecast reports based on the tools defined, to follow the forecast processes required by the business.

    Identify risks. Analyse Forecast variance, Proactive detect issues / risks, opportunities, Control and track mitigation plans execution

    Ad-hoc reporting and analysis to Support Management team on the reports / analysis required, like OSC reports, orders and Pipeline analysis & Reviews, Trend analysis, presales WBSs, backlog, etc.

    Other tasks :

    Planning process : Support Named account and quota deployment process

    Support EMEA / WW programs / special requests

    Education and experience required :

    First level university degree or equivalent experience; may have advanced university degree.

    2+ years of experience in a business related function, preferably Sales / Business Operations, Quote to cash or Finance

    Knowledge and skills :

    Strong communication skills (e.g. written, verbal, presentation).

    Mastery in English and any other second foreign language will be an advantage

    Strong knowledge and skills with business applications (e.g., Excel).

    Knowledge of Micro Focus tools, mainly SFDC. knowledge of other tools like Open Air, Netsuite would be very valuable

    Ability to work as proactive member of a team, as well as independently.

    Understanding of internal business processes and policies.

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