Service Engineer
Franco Jobs
Bucuresti, Romania
‎în urmă cu 14 ore

OrangeGroup’s Shared Services Center is looking for a colleague in its Romanian teamto contribute and operate successfully various platforms such as Messaging,Device Management, Payment, Cloud etc.

Thesolutions we are providing are being used within Orange Group by multiplecountries.

Asa Service Engineer, you will ensure the proper quality of service on theseplatforms, you will be involved in standard operations and administration tasksfor shared services platforms.

Youwill analyze QoS parameters, and come up with improvement plans and enhancedprocedures to meet performance objectives.

Whoyou are :

  • You are able to work comfortably in a fast-changing environment on interestingtechnical challenges
  • You have a passion for efficiency, performance and continuous improvement
  • You are all about sharing and collaboration with your teammates
  • Whatyou will be doing :

  • Accountable for operations and administration of service platforms
  • Real time analysis of faults and customer tickets, drive corrective actions inaccordance with customer impact
  • Monitor performance parameters for services and platforms, initiate escalationprocess in case of detected service or performance degradation
  • Perform and drive preventative maintenance, trigger corrective actions
  • Contribute to the launch of new services->
  • Bringing into operations,checking current operations, platform configuration.

  • Involvement and contributor on the build and integration activities
  • Participate to on-call activity
  • Whatyou know and will be working with :

  • Linux (Red Hat, Ubuntu, Linux custom OS)
  • Web applications middleware : Apache, Ngnix Tomcat, JBoss, Zend
  • Database : Oracle, MySQL, noSQL DB
  • Languages : shell scripts (bash, Perl...), HTML, XML, Java, PHP, Pyhton
  • Monitoring tools : Nagios, Centreon, Cacti, Sensu
  • Virtualization : VMware, Proxmox, Openstack, Cloud Foundry
  • Versioning and source control : GIT, CVS
  • Configuration and log management technologies : CHEF, Ansible, Concourse,ELS / ELK, Graylog
  • Distributed storage and file systems : HDFS Hadoop, Hive
  • Distributed data analytic : Spark, Map Reduce
  • Data streaming : Kafka, Nifi
  • Network and security : concepts; troubleshooting (tcpdump); pfsense, haproxy,squid
  • USSD, SMSC, IN knowledge will be a plus
  • Workinglanguage(s) : excellent English, French will be a great plus

    Education : Computer Science / Informatics / Telecom degree

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