Position Title : Senior Infrastructure System Engineer Microsoft

Position in organizational chart : Reports to IT HQ Delivery System Manager

Manages competence center team members (HQ and Countries) on his area and external consultants.

Job description :

Specialist in Datacenter delivery and IT Operation. Coordinate internal and external resources

and Local IT (people from countries are coordinated in agreement also with Local IT Manager).

Responsible the AMS and Projects delivery in his own area mainly for Microsoft environment.

Governance on his area, in collaboration with respective IT BP and HQ Business Team Leaders.

Act as the go to person for all major service incidents, ensure service restoration and impact

communication is the priority, along with chairing post incident reviews and managing actions

Testing documentation and execution / Training material and training execution / Deploy.

Coordination of cross functional decisions with other areas team leaders.

At least 8-10 years experience working with on Service Management processes that meet the

business needs and are aligned to ITIL best practice.

The responsibility of the Project & Operation require also a high standing, dealing with local

managers / top managers.

To have a hands-on approach, working in a dynamic and fast paced environment.

At least 3-4 years experience working with Microsoft Operating System, Office 365, Azure,

PowerShell, Azure Active Directory.

Project Management Skills.

Research and self study attitude.

Forward thinking and strategic planning.

Good written and oral communication skills.

Cloud transformation project.

Working schedule : 8 : 00 16 : 00.

Contract type : Undetermined period.

Information

Organisation / Department

Job description