Position Title : Senior Infrastructure System Engineer Microsoft
Position in organizational chart : Reports to IT HQ Delivery System Manager
Manages competence center team members (HQ and Countries) on his area and external consultants.
Job description :
Specialist in Datacenter delivery and IT Operation. Coordinate internal and external resources
and Local IT (people from countries are coordinated in agreement also with Local IT Manager).
Responsible the AMS and Projects delivery in his own area mainly for Microsoft environment.
Governance on his area, in collaboration with respective IT BP and HQ Business Team Leaders.
Act as the go to person for all major service incidents, ensure service restoration and impact
communication is the priority, along with chairing post incident reviews and managing actions
Testing documentation and execution / Training material and training execution / Deploy.
Coordination of cross functional decisions with other areas team leaders.
At least 8-10 years experience working with on Service Management processes that meet the
business needs and are aligned to ITIL best practice.
The responsibility of the Project & Operation require also a high standing, dealing with local
managers / top managers.
To have a hands-on approach, working in a dynamic and fast paced environment.
At least 3-4 years experience working with Microsoft Operating System, Office 365, Azure,
PowerShell, Azure Active Directory.
Project Management Skills.
Research and self study attitude.
Forward thinking and strategic planning.
Good written and oral communication skills.
Cloud transformation project.
Working schedule : 8 : 00 16 : 00.
Contract type : Undetermined period.
Organisation / Department