Senior Sales Operations Associate - Corporate Solutions
Bucharest, RO
2 zile în urmă


Sustainalytics has been a leading independent provider of Environmental, Social and Governance (ESG) research for the last 25 years.

Our insights are used by clients to make better informed investment decisions, engage with companies in relation to their business activities and drive change.

Sustainalytics is a growing organization with 800 employees and 17 offices globally. We have a flexible and supportive working culture and empower our employees to progress and develop quickly in an entrepreneurial environment.

For more information, visit

Under COVID-19 circumstances, all Sustainalytics employees are now working from home. More than ever, ESG factors are critical to building a more ethical and sustainable global economy.

Our teams need passionate colleagues to join us in delivering quality research products to our clients worldwide.

Our recruitment and selection process is continuing via phone or video meetings. New team members are onboarded and start their first day with the company from the safety of their homes.

We rely on virtual team meetings and management practices, as well as a remote buddy program, to support a smooth integration in our virtual offices.


This role is an exciting opportunity for someone who wants a fast-paced commercial setting and enjoys finding ways for teams to do more, better, through process improvements and providing the right information to people at the right time.

The Sales Operations Associate will be responsible for the projects and processes for automations and integrations among tools and platforms used by the Commercial team to communicate internally with other departments and externally with our clients.

Key responsibilities include :

  • Lead projects planned for integration of tools with our CRM system;
  • Maintain and provide recommendations for improvement of current workflows and automations;
  • Create and maintain Sales and Inside Sales Power BI reports;
  • Create and maintain documentation of processes, procedures and visuals for training purposes;
  • Supports the Sales Operations Manager with communications with other departments for initial request gathering, project structure, testing and training;
  • Support the Commercial Team Sales with operational related issues;
  • Develop your own ESG and Sustainable Finance industry knowledge;
  • Support Inside Sales and Sales on the management of CRM Accounts.

    The ideal candidate needs to be a genuine team player who can reach objectives individually, as well as through close collaboration and coordination with other team members, based on Sustainalytics’ relationship-focused consultative sales philosophy.

    The candidate should have the following qualifications :

  • Alignment with Sustainalytics’ mission, vision and values ;
  • Business experience 2-5 yrs required;
  • Operational mindset;
  • Organized, responsible, willing to take ownership and initiative;
  • Operational experience with CRM (Testing and / or frequent User);
  • Excellent interpersonal, communication and writing skills;
  • Attention to detail;
  • English fluency required;
  • Previous knowledge or ability to learn to produce documentation and procedures.
  • Operational experience in BI preferred.
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