Manager, Service & Training - Tsawwassen Mills #662
0662 - F21 - Tsawwassen Mills - TSAWWASSEN, BC DELTA CA (Primary)
Position Job Purpose Deliverables
Actively participates in store walkthroughs with Store Manager and District Manager to ensure the consistency and quality of service and operational execution
Educates and provides feedback to Associates on driving sales through service standards, product knowledge, store presentation, and replenishment
Manages and measures results through creating short-term plans and long-term strategies, processes, and events that ensure a positive in-
store experience for both our store team and customers
Communicates training assessments with corporate organization and utilizes the development and implementation of training courses.
Manages and overseers various field training programs and projects.
Identifies and arranges suitable training solutions for employees.
Coordinates with corporate Management to schedule training classes and monitors and ensures attendance.
Knowledge, Skills, and Qualifications :
Knowledge, Skills, and Qualifications
Must have at least 2 years of retail experience. Prior supervisory or management experience preferred.
Must be skilled in coaching and training, strategic planning, and customer service.
Must have excellent communication and interpersonal skills.
Must be able to maneuver around sales floor and stock rooms, work with cleaning chemicals, and lift and carry up to 50 lbs.
Must be available to work a flexible schedule to meet the needs of the business, including 2 closing shifts per week and 2 full weekends per month.