At ING we encourage you to do your thing , to do more of what you love. This is also the way we articulate our promise to offer frictionless banking.
Active in Romania for more de 25 years, ING Bank pioneered the local banking industry, bringing innovation in the life of its customers.
Currently, ING is the 4th bank in the local markets, based on the assets and is a universal bank with 1,6 million clients from three business segments : individual clients (Retail), SMEs and Mid-Corporate clients and Wholesale Banking.
Join us! Together we ll empower people and organisations to realise their own vision for a better future.
As a Feature Engineer, you will work on multiple and various projects, in relation with internet banking application, the internal processes, complying with several business needs, on the technical area, the functional area, as well as on the non-functional and methodology area.
You will be a member of an Agile team dedicated to a specific business value chain : lending individuals or companies, accounts, investments, non-lending products or services for individuals or companies.
Each Agile team owns a portfolio of processes related to his value chain and has the mission to develop and maintain them according to a prioritized backlog.
All products, processes, services, customer interactions, from a simple flow of opening a current account, to a highly complex processes like lending products for large companies, are modelled in a BPM system.
Understand and, if needed, challenge the business requirements, functional analysis, and change tasks.
Develop processes, workflow and interfaces for said functionalities;
Produce clean, efficient business process rules based on specifications
Work closely with product managers, programmers, architects and other feature engineers
Help create test plan and design test cases;
Help Update and maintain the integration (regression) test plan as defined and / or updated during testing new test cases identified;
Report, record, fix or escalate if needed and trace all discovered errors / bugs;
Provide feedback and propose improvements for user experience designs;
Contribute together with the rest of the team to continuous improvements in the development process;
Provide support for production and UAT incidents (as 3rd line support);
Provide necessary documentation for application lifecycle
Participate in application planning meetings.
What you bring to the team
University degree (IT, engineering background);
Databases - SQL basic-advanced level;
Advanced English skills (in writing and verbally);
Debugging and root cause analysis skills
Basic IT Landscape and software development lifecycle knowledge
Analytical and problem-solving skills;
Attention to details and ability to organize work;
Communication skills (in writing and verbally);
Flexibility in proceedings.
Workflow diagram design
Additional requirements / considered a plus :
Prior experience as Feature Engineer / System Engineer / Technical Analyst / System Analyst;
Experience with change management and defect tracking tools;
High standards of confidentiality; ability to handle sensitive information with integrity and trust;
Working experience according to Agile methodology.
Experience with other BPM tools
Knowledge of BPMN 2 standard