Service Owner for HRC Cross Applications - IT TSR
Continental
Timisoara, Romania
6 zile în urmă

Description

  • Management and coordination of the entire service chain and implementation of processes in alignment with all stakeholders;
  • Management of the service information flow to stakeholders;
  • Optimization of the services, including continuous service improvement (e.g. introduction of technical innovations);
  • Verification and ensuramce of the service and process quality;
  • Responsibility for the demand management (including effort and cost management) in alignment with stakeholders and management;
  • Planning and monitoring of the service costs;
  • Consulting of projects with interfaces to the owned services;
  • Networking, exchange and cooperation with external software providers regarding future product developments.
  • Qualifications

  • Several years of work experience in field of Computer Sciences, Business Administration, Business Informatics or similar;
  • Profound knowledge and experience in IT Service Management;
  • Experience in project management, ideally as project lead and in managing external service providers;
  • Knowledge in cloud solutions and architecture desirable;
  • Experience of working with health, security, fire prevention software desirable;
  • Fluent in English and German;
  • Excellent communication and moderation skills;
  • Very good negotiation skills and ability to find workable solutions for all stakeholders;
  • Independent, structured, results- and customer-oriented work method;
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