With a startup spirit and 80,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands and we have fun doing it.
Now, we’re calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it.
Come, transform with us.
Inviting applications for the role of Trade Promotion - English
Ensures that the performance objectives (KPIs) / process delivery times (SLAs) set under the contract are fulfilled.
Proposes and implements the solution for new clients, acting as an SME for the process / processes.
Transformation Happens Here
Proposes sets and implements the best operational practices across the team and ensures the homogenous and comprehensive knowledge among all the team members.
Designs transformation projects to deliver financial and productivity benefits to customer in accordance with the contractual clauses concluded with the client.
At Genpact, we seamlessly blend digital transformation with human experience, innovation and curiosity. We are a leader in providing artificial intelligence capabilities to enterprises.
And we are accelerating digital transformation across industries through our products and consulting, powered by Genpact Cora.
Ensure the creation of the Standard Operating Procedure for the processes managed, updates and validates them before sending them to the customer for sign-
off, ensuring that they are accurate, comprehensive and explained in a logical manner, tailored to the process needs.
Periodically updating of the working procedures.
Developing implementation activities of new systems / applicable tools to the processes in scope.
Participated to different projects, initiatives within Genpact.
Leverage relationships with sales and customers to achieve financial services efficiencies.
Support functional groups ie. HR, Operations, Transformation, Transitions
Work / Align with BSD and or client PMO group.
Establish and maintain strong professional relationships with key customer stake holders
Stable job offer - employment contract
Work in the multicultural environment
Various trainings (initiating, soft skills)
Possibility of development
Benefits (Medical benefits, insurance, partner discounts, additional vacation days, meal tickets)
Extensive experience in processes like : customer service order management, Trade spend or any supply chain branch
Exceptional influence skills as well as the ability to manage complexity / ambiguity in an ever-changing environment.
Strong communicator, both written, verbal, and presentation skills must be excellent.
Specific technical knowledge of trade payment systems (TPM) and SAP.
Good / excellent computer skills
Ability to work with all Microsoft Office programs, especially MS Word, Excel and Access
Strong analytical capacity
Excellent Written and Verbal Communication Skills
Excellent Customer Service skills
Good Negotiation and analytical skills
High level of professionalism
Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.