Cloud Support Engineer – Bucharest
Webhelp
Bucharest, Romania
4 zile în urmă
source : Hosco

Why join us

Want to take your career to the Cloud? If your IT skills meet great customer experience, join us in Bucharest. We are creating more than just a great place to work with competitive salaries, flexible benefits and development programs.

We are putting together an exceptional squad of Cloud Support Engineers that will be the voice of the most known and accessed search engine in the world. Are you in?

What you will be doing at Webhelp

As part of our team, you will be responsible for providing outstanding technical support for our client’s Cloud Platform products to worldwide clients and gather feedback to help improve the Cloud Platform products.

We’ll be a great match if you :

  • Are fluent in English (minimum C1)
  • Possess a bachelor’s degree in computer science, software / computer engineering, applied mathematics, physics, statistics, or applicable work experience (minimum 1 year)
  • Have European citizenship or a valid full-time work permit
  • Demonstrate in-depth programming skills in Python or Java
  • Have previous experience as developer (minimum 1 year)
  • Have experience with Linux / UNIX
  • Understand basic web technologies (e.g. : TCP / IP, DNS, HTTP, etc.).
  • Have experience with relational SQL and NoSQL databases
  • Understand streaming data architectures and technologies for real-time data processing
  • Desirable skills :

  • Data warehousing and ETL Tools
  • Experience with big data tools (e.g. : Hadoop, Spark, Kafka, HBase, etc.)
  • Experience in Machine Learning
  • Experience with code repositories
  • Experience with cloud providers (Google Cloud Platform, Amazon Web Services,
  • Microsoft Azure)
  • You appreciate our values of recognition, integrity, unity, commitment and you are eager to create the wow’ too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.

    Starting October 2021, you will also be expected to cover some night shifts, so that our client can receive 24 / 7 support.

    What we offer

  • Competitive salary package
  • 2-month paid training about the project (we will disclose the name of the Client at the first phone interview)
  • Full-time schedule : you will work 5 days a week, 9 hours a day with a 1-hour break
  • Dynamic and multicultural work environment in central location (Piata Victoriei)
  • Continuous training and certification within Google products
  • Who we are

    Webhelp is a global organization with over 60,000 employees and headquarters in France. Webhelp Romania is the digital hub of the Group and one of the main multilingual sites.

    We develop memorable customer experiences and business solutions for some of the most recognized brands. Our mission is to make business more human.

    From managing social media to payment services, we support our customers so that every stage of their experience is personalised.

    Our clients are among the most innovative companies in the world, including Samsung, Sephora, Orange, Vodafone and NN.

    If this sounds like you, join us in Bucharest!

    Webhelp Romania is an equal opportunity employer.

    Webhelp considers diversity as a fundamental resource and it offers everyone access to employment opportunities, regardless of their gender, age, religion, ethnicity or any other classification protected by applicable national laws.

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