CRM Market Engagement Lead
Bucharest, Bucureşti, Romania
4 zile în urmă

Responsibilities :

  • Interacts with EMEA markets sales leadership team, sales stakeholders, and operational teams to drive process efficiency and effectiveness.
  • Communicates project status, process standards and changes, issues and workarounds clearly and succinctly to business and operations teams.
  • Represents the needs of the business, function, or region to bridge gaps, drive process improvements and tactical process decisions.
  • Collaborates with both Capability Leads and Sales business stakeholders to gather business requirements for future tool enhancements.
  • Supports the design of new or improved processes of moderate complexity, and understand business / customer impact.
  • Owns the research and data analysis for complex projects; may lead projects.
  • Utilizes standard project management and quality improvement methodologies in process improvement approaches.
  • Drives projects and implements process changes in order to meet ongoing business objectives.
  • Contributes to business or function-wide processes / programs that impact multiple business units and / or countries.
  • Education and Experience Required :

  • First-level university degree or equivalent experience; advanced university degree preferred.
  • Typically 6-10 years of related experience in IT / business operations.
  • Typically 5-8 years of project management experience.
  • Quality improvement training required and certification a plus.
  • Project management training required. Certification a plus
  • Agile methodology training required. Certification a plus
  • HP Dynamics knowledge and experience is a must
  • Proficiency with PowerBI, including translating data into impactful and relevant views
  • Knowledge and Skills :

  • In-depth knowledge of HP operational processes, industry trends, and customer / partner requirements.
  • In-depth understanding of core HP businesses and the revenue cycle.
  • Excellent communication skills (i.e. written, verbal, presentation), leadership, and influence skills. Mastery in English.
  • Strong business experience in multiple process areas with excellent project management and process development skills;
  • ability to drive process improvements using industry standard quality improvements tools and concepts.

  • Strong project management skills such as planning, execution and implementation.
  • Strong problem solving and analytical skills
  • Solid financial and business acumen.
  • The right candidate will be ready to make significant contributions to the business, join a high-performing team and have fun on our new digital transformation journey.

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