As an industry leader and Software-as-a-Service provider our mission at 8x8, Inc. NYSE : EGHT is to transform the future of business communications.
The 8x8 Open Communications Platform (TM) uniquely brings together Voice, Video, Collaboration, Contact Center, and enterprise-class API solutions, helping businesses across the globe transform their customer and employee experience, and empowering workforces worldwide to work smarter.
For additional information, visit , or follow 8x8 on LinkedIn, Twitter and Facebook.8x8, the world’s #1 cloud communication company, is at the forefront of bringing modern, cloud-based communications, collaboration and customer engagement solutions to SMB and Enterprise companies across the globe.
We are looking for a Product Technical Expert to support building and managing a Product Tech Lab.
Build and manage the product tech lab with competitive advantage
Establish and maintain competitive knowledge, strength and provide technical analysis
Develop, create, and maintain reference environments
Experiment and bring forward opportunities to integrate with other products per customer’s expectations for a strong Combo’ offering
Drive prototype development and demo environments for our products that provide proof of value or concept with a strong focus on real customer use cases and expectations
Develop and provide collateral and knowledge to Product and Marketing staff and enable them to improve customer’s pain points and maintain competitive advantage in the industry
Collaborate with Marketing, Product and Design to help them gather competitive intelligence
Be the gatekeeper to guard and share competitive intelligence to the expected parties
Assist Design team with product demos, usability testing and user research
Demonstrate the features and benefits of 8x8 and partner technologies, providing demonstrations showcasing the many capabilities and integrations our products offer.
Helping to drive product innovation and get early feedback from customers, industry analysts and professionals.
Coordinate cross-functionally with Product Marketing, Product Management, Design and Sales to deliver solutions to our field and customers
Work across-geographies with team members.
Bachelor's degree or equivalent practical experience
Experienced in IT, product, product commercialization, or sales strategy and operations
Hands-on experience in tech products, social media and / or ad technologies
Prioritise and manage work, working to multiple timelines
High level of initiative and a make it work’ ethos
Excellent verbal and written communication skills
Excellent attention to detail
Demonstrates taking ownership of issues through to resolution
Comfortable working across-geographies with team members in a fast-paced environment
Working for 8x8 :
Industry leading, award winning technology and recognised on two Gartner Magic Quadrants
Inclusive, supportive and collaborative culture yet with a winning mentality
Encouragement and environment to make a difference
Fun check out our Instagram posts in the UK, Romania and the US, the smiles are real
Deep passion for doing the best for our customers,