Product Technical Expert (Remote/Iasi)
8x8
Iasi, Romania
2 zile în urmă

As an industry leader and Software-as-a-Service provider our mission at 8x8, Inc. NYSE : EGHT is to transform the future of business communications.

The 8x8 Open Communications Platform (TM) uniquely brings together Voice, Video, Collaboration, Contact Center, and enterprise-class API solutions, helping businesses across the globe transform their customer and employee experience, and empowering workforces worldwide to work smarter.

For additional information, visit , or follow 8x8 on LinkedIn, Twitter and Facebook.8x8, the world’s #1 cloud communication company, is at the forefront of bringing modern, cloud-based communications, collaboration and customer engagement solutions to SMB and Enterprise companies across the globe.

We are looking for a Product Technical Expert to support building and managing a Product Tech Lab.

Responsabilities :

  • Build and manage the product tech lab with competitive advantage
  • Establish and maintain competitive knowledge, strength and provide technical analysis
  • Develop, create, and maintain reference environments
  • Experiment and bring forward opportunities to integrate with other products per customer’s expectations for a strong Combo’ offering
  • Drive prototype development and demo environments for our products that provide proof of value or concept with a strong focus on real customer use cases and expectations
  • Develop and provide collateral and knowledge to Product and Marketing staff and enable them to improve customer’s pain points and maintain competitive advantage in the industry
  • Collaborate with Marketing, Product and Design to help them gather competitive intelligence
  • Be the gatekeeper to guard and share competitive intelligence to the expected parties
  • Assist Design team with product demos, usability testing and user research
  • Demonstrate the features and benefits of 8x8 and partner technologies, providing demonstrations showcasing the many capabilities and integrations our products offer.
  • Helping to drive product innovation and get early feedback from customers, industry analysts and professionals.

  • Coordinate cross-functionally with Product Marketing, Product Management, Design and Sales to deliver solutions to our field and customers
  • Work across-geographies with team members.
  • Qualifications :

  • Bachelor's degree or equivalent practical experience
  • Experienced in IT, product, product commercialization, or sales strategy and operations
  • Hands-on experience in tech products, social media and / or ad technologies
  • Prioritise and manage work, working to multiple timelines
  • High level of initiative and a make it work’ ethos
  • Excellent verbal and written communication skills
  • Excellent attention to detail
  • Demonstrates taking ownership of issues through to resolution
  • Comfortable working across-geographies with team members in a fast-paced environment
  • Working for 8x8 :

  • Industry leading, award winning technology and recognised on two Gartner Magic Quadrants
  • Inclusive, supportive and collaborative culture yet with a winning mentality
  • Encouragement and environment to make a difference
  • Fun check out our Instagram posts in the UK, Romania and the US, the smiles are real
  • Deep passion for doing the best for our customers,
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