Collections - Process Associate - Czech
Genpact
Napoca, Cluj, Romania
‎în urmă cu 12 ore

Responsibilities

  • The purpose of the position is processing of all customers related invoices, credit notes and payments as well as accounts receivable communication with the purpose to accurately settle and timely collect all customer receivables;
  • ensure appropriate reporting on the process performance :

  • Booking of Incoming Payments : Bank Statement and Remittance advices.
  • Processing credit notes.
  • Maintaining customer master data : New customer set up & Changes.
  • Handling unapplied cash : Unapplied / unidentified payment investigation & Cash collected at the month end.
  • Coordinating query resolution / dispute management : Verbal & Written Communication with client and related departments.
  • Handling dunning letters / collection letters : issuing, checking and sending them to the client.
  • Reading and learning the operating procedures, contributing to the improvement of it, calling out of all unsolved / unclear issues to the Architect.
  • Country specific knowledge of taxation (VAT and CIT) & accounting rules applicable particularly for country-to-country transition.
  • Successfully graduating the training plan dedicated to the position and the tasks;
  • Training other team members regarding the daily tasks whenever vital and requested by the manager;
  • Updating the working procedures periodically;
  • Qualifications we seek in you!

  • University graduate (economic studies represent an advantage)
  • Accounting knowledge basic level;
  • Similar experience in the field;
  • Work experience with and ERP system (advantage);
  • Preferred Qualifications / Skills

  • Organized personality with attention to details and customer orientation;
  • Ability to handle client on one-on-one basis, via e-mails and calls;
  • Energetic, self-motivated with ability to work both independently and as part of a team;
  • Accurate, logical problem solver;
  • Communicative and ability to learn;
  • What can we offer?

  • Attractive salary;
  • Stable job offers - employment contract
  • Work in a multicultural and diverse environment with employees from over 30 countries
  • Genpact supports professional trainings and great career development opportunities
  • Free access to our award-winning learning platform
  • Benefits such as Meal Tickets, Medical Services, Insurance, additional vacation days or partner discounts
  • Day Shift

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